Expotel Hospitality
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FRONT DESK AGENT
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Expotel Hospitality
Watermark Baton Rouge, located beautiful downtown, is looking for a full-time Guest Services Agent, who would report to the Front Office Manager. The Guest Services Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. For this position, college coursework in a related field is helpful and experience in a hotel or related field is preferred.
Essential Functions Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
Answering guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Maintaining high standards of personal appearance and grooming when working.
The ability to follow all cash handling and credit policies.
Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
The ability to comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Why Join Our Team? In addition to excellent working conditions and competitive pay, Watermark Baton Rouge offers a complete range of benefits to eligible team members.
Medical, dental and vision benefits
Life Insurance
Short-term and Long-term disability
Team Member Assistance Plan
Discounted Rooms Programs
Paid Holidays
Paid Vacation & Sick Time
401(k) Retirement Savings Plan
EOE/AA/M/F/D/V
EP Watermark BR, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.
*This employer participates in E-Verify*
#J-18808-Ljbffr
FRONT DESK AGENT
role at
Expotel Hospitality
Watermark Baton Rouge, located beautiful downtown, is looking for a full-time Guest Services Agent, who would report to the Front Office Manager. The Guest Services Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. For this position, college coursework in a related field is helpful and experience in a hotel or related field is preferred.
Essential Functions Approaching all encounters with guests and employees in an attentive, friendly, service-oriented manner and maintaining a warm and friendly demeanor at all times.
Greeting and welcoming all guests approaching the Front Desk in accordance with hotel standards.
Answering guest inquiries about hotel services, facilities and hours of operation in a timely manner.
Maintaining high standards of personal appearance and grooming when working.
The ability to follow all cash handling and credit policies.
Obtain all necessary information when taking room and handling check-ins and checkouts in a friendly, efficient and courteous manner.
The ability to comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Why Join Our Team? In addition to excellent working conditions and competitive pay, Watermark Baton Rouge offers a complete range of benefits to eligible team members.
Medical, dental and vision benefits
Life Insurance
Short-term and Long-term disability
Team Member Assistance Plan
Discounted Rooms Programs
Paid Holidays
Paid Vacation & Sick Time
401(k) Retirement Savings Plan
EOE/AA/M/F/D/V
EP Watermark BR, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic protected by law.
*This employer participates in E-Verify*
#J-18808-Ljbffr