Senior Help Desk Technician – IT Support & Mentoring

A leading IT services firm is seeking a Helpdesk Support Specialist Level 3 in Los Angeles, CA. This senior technical support role requires 6-8 years of experience in IT support and a profound understanding of enterprise systems, hardware, software, and network troubleshooting. Responsibilities include resolving complex IT issues, mentoring junior staff, and enhancing support processes. The position demands strong troubleshooting skills and excellent communication, along with a degree in Computer Science or related fields. This is a full-time opportunity in the legal services industry. #J-18808-Ljbffr