University of Miami
Administrative Assistant (H) – University of Miami – Department of Sports Medicine – Coral Gables, FL
Core Job Functions
Supports department and leadership with daily clerical tasks.
Prepares reports, charts, budgets, and presentation materials.
Responds to routine inquiries with standard correspondence.
Plans meetings and takes detailed minutes.
Answers phone calls, provides information, or connects callers to appropriate staff.
Schedules appointments and updates calendars.
Composes and types correspondence, creates spreadsheets and presentations.
Greets and provides general support to visitors.
Manages travel logistics, including booking flights, hotels, and transportation, and handling any changes or issues.
Develops and maintains an organized filing system for the department, ensuring confidentiality.
Provides reception services, schedules meetings, and travel.
Files, researches files and records, and prepares and proofreads correspondence, reports, and other documents.
Assists faculty by answering questions, locating information and materials, and assisting in test preparation.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions
Assists the department in managing expectations surrounding pre- and post-patient care.
Triages patient telephone calls, answering any question or solving problems as appropriate; transfers calls to the provider when necessary.
Schedules, reschedules, and cancels clinic appointments according to provider and administrator requests.
Monitors access to new appointments and manages any waiting lists for appointments.
Manages the UChart In basket messages as assigned.
Obtains or reviews all patient demographic information, insurance information, and referral numbers.
Accurately records all data and maintains necessary records or files relating to clinical care issues.
Acquires all materials necessary for the patient visit, including medical records and x-rays.
Answers telephone calls professionally and courteously within five rings, introducing the practice as requested by the division.
Communicates with patients regarding delays in schedule.
Processes all patient information for messages and requests, enters and routes requests to appropriate person within UChart.
Completes physician’s orders/requests accurately.
Works proactively to maximize time and manage capacity for physicians’ clinical schedules.
Treats all patients, co‑workers, and internal customers with dignity and professionalism.
Maintains professional relationships with all physicians.
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
Provides coverage for responsibilities of co‑workers when assigned or as needed.
Follows instructions of and assists supervisory staff as required.
Qualifications Education:
High school diploma or equivalent.
Experience:
Minimum 1 year of relevant experience.
Knowledge, Skills and Attitudes:
General knowledge of office procedures and operations.
Ability to accurately prepare and maintain records, files, reports and correspondence.
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to process and handle confidential information with discretion.
Skill in completing assignments accurately and with attention to detail.
Proficiency in computer software (e.g., Microsoft Office).
Equal Opportunity Employer The University of Miami is an Equal Opportunity Employer. Females, minorities, protected veterans, and individuals with disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status Full time – Staff – Pay Grade: H4
#J-18808-Ljbffr
Core Job Functions
Supports department and leadership with daily clerical tasks.
Prepares reports, charts, budgets, and presentation materials.
Responds to routine inquiries with standard correspondence.
Plans meetings and takes detailed minutes.
Answers phone calls, provides information, or connects callers to appropriate staff.
Schedules appointments and updates calendars.
Composes and types correspondence, creates spreadsheets and presentations.
Greets and provides general support to visitors.
Manages travel logistics, including booking flights, hotels, and transportation, and handling any changes or issues.
Develops and maintains an organized filing system for the department, ensuring confidentiality.
Provides reception services, schedules meetings, and travel.
Files, researches files and records, and prepares and proofreads correspondence, reports, and other documents.
Assists faculty by answering questions, locating information and materials, and assisting in test preparation.
Adheres to University and unit-level policies and procedures and safeguards University assets.
Department Specific Functions
Assists the department in managing expectations surrounding pre- and post-patient care.
Triages patient telephone calls, answering any question or solving problems as appropriate; transfers calls to the provider when necessary.
Schedules, reschedules, and cancels clinic appointments according to provider and administrator requests.
Monitors access to new appointments and manages any waiting lists for appointments.
Manages the UChart In basket messages as assigned.
Obtains or reviews all patient demographic information, insurance information, and referral numbers.
Accurately records all data and maintains necessary records or files relating to clinical care issues.
Acquires all materials necessary for the patient visit, including medical records and x-rays.
Answers telephone calls professionally and courteously within five rings, introducing the practice as requested by the division.
Communicates with patients regarding delays in schedule.
Processes all patient information for messages and requests, enters and routes requests to appropriate person within UChart.
Completes physician’s orders/requests accurately.
Works proactively to maximize time and manage capacity for physicians’ clinical schedules.
Treats all patients, co‑workers, and internal customers with dignity and professionalism.
Maintains professional relationships with all physicians.
Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice.
Provides coverage for responsibilities of co‑workers when assigned or as needed.
Follows instructions of and assists supervisory staff as required.
Qualifications Education:
High school diploma or equivalent.
Experience:
Minimum 1 year of relevant experience.
Knowledge, Skills and Attitudes:
General knowledge of office procedures and operations.
Ability to accurately prepare and maintain records, files, reports and correspondence.
Ability to communicate effectively in both oral and written form.
Ability to maintain effective interpersonal relationships.
Ability to process and handle confidential information with discretion.
Skill in completing assignments accurately and with attention to detail.
Proficiency in computer software (e.g., Microsoft Office).
Equal Opportunity Employer The University of Miami is an Equal Opportunity Employer. Females, minorities, protected veterans, and individuals with disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status Full time – Staff – Pay Grade: H4
#J-18808-Ljbffr