Breakfast Server - Part Time

Swissôtel Chicago Swissôtel Chicago is a luxury 4‑star/4‑diamond hotel with 662 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swissôtel Chicago family is united by a common vision to re‑engage, re‑inspire and re‑vitalize our commitment to delivering quality service, building quality relationships and living quality lives.

At Swissôtel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our colleagues, who – in turn – aspire to bring quality of life into our guests’ lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Through our initiatives and Vitality culture, we have been named a Top Workplace by the Chicago Tribune for 8 years in a row! Be Bold, Be Inspired, Be You.

Job Description What you will be doing:

Complete daily operations (i.e., opening duties, stocking, polishing, cleaning and maintaining walk‑ins, fridges and other areas as assigned by the F&B Manager on duty)

Meet and greet guests and coordinate with F&B team regarding preferences, allergies and special occasions

Have full knowledge of all food and beverage menu items, garnishes, contents and preparation methods

Maintain quality and timeliness of service and practice effective up‑selling and suggestive selling techniques to drive outlet revenue

Maintain accurate billing, cash handling and float procedures

Assist guests regarding menu items in an informative and helpful way

Serve group functions per individual client specifications

Follow all safety and sanitation policies when handling food and beverage

Follow all Hotel Service Standards

Any other job tasks that may be assigned

Physical Aspects of the Position

Constant standing and walking throughout the shift

Occasional bending, kneeling, pushing, pulling

Occasional lifting and carrying over 50 lbs

Frequent pushing and pulling up to 25 lbs

Frequent handling and reaching outward

Occasional ascending or descending ladders, stairs and ramps

Qualifications

1 year restaurant experience preferred; serving experience an asset

Creative and passionate about customer service

Able to work in a high‑pressure environment

Must be able to work any shift assigned, such as holidays, weekends, mornings, and potentially afternoons and evenings if needed

Excellent interpersonal and communication skills; a team player

Ability to focus attention on guest needs, remaining calm and courteous at all times

Strong interpersonal and problem‑solving abilities

Ability to work well under pressure in a fast‑paced environment

Ability to work cohesively and collaboratively as part of a team

Provide the necessary State and Federal requirements to work in food and beverage

What Is In It For You

Position hourly rate: $16.77 (tipped position)

Employee benefit card offering discounted rates at Accor worldwide

Learning & Development programs through our Academies

Opportunity to develop your talent and grow within our property and across the world

Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industries Hospitality

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