Campus IT Help Desk Technician — Student & Staff Support

A reputable educational institution in Brooklyn is seeking an IT Help Desk Technician to provide technical support in its Tech Center. The role involves assisting students and staff, troubleshooting macOS issues, and recording problems using JIRA. The ideal candidate will have excellent communication skills, a commitment to customer service, and a BSc/BA in IT or related fields. This on-campus position requires in-person attendance, emphasizing the importance of user empowerment and technical guidance. #J-18808-Ljbffr