LifeFlight Australia Limited
Wellness Educator / Spa Receptionist - Virginia
LifeFlight Australia Limited, Virginia, Minnesota, United States, 55792
Wellness Educator / Spa Receptionist - Virginia
Job No:
MER468
What’s in It for You
Hourly rate + uncapped commission
(your earnings grow with your performance)
Discounted Merse Wellness Spa membership
FREE gym membership
at Fitness Cartel Health Clubs
Ongoing training
in wellness, recovery, sales & customer experience
Clear pathway into Team Leadership or Spa Management
Work in a
state-of-the-art wellness and fitness environment
Be part of a
supportive, values-led, high-performance team culture
The Role This is
not a standard reception role .
At Merse Wellness Spa, our team are
Wellness Educators
— guiding clients through the ultimate spa and recovery experience. You are the first face our guests see, the calm presence that sets the tone, and the connection between our clients and their best selves.
This is a
dynamic, fast-paced role
where no two days look the same. You’ll move seamlessly between welcoming clients, educating them on wellness and recovery, maintaining a pristine spa environment, and supporting smooth daily operations.
You’ll also be confident on the phone, managing inbound enquiries and outbound follow-ups, supporting bookings, nurturing leads, and enhancing the overall guest experience.
Key Responsibilities
Maintain an
immaculate, safe, dry and serene spa environment , including saunas, pools and recovery areas
Manage
towels, linen rotation, stock levels and overall presentation
to the highest standard
Welcome guests, conduct
spa tours , and confidently explain services and experiences
Educate clients on
recovery options, memberships and packages
aligned to their goals
Upsell memberships and services to walk-ins and existing members, including
outbound lead follow-up
Earn
uncapped commission
through ethical, client-first sales conversations
Manage
bookings, payments, memberships and client profiles
using booking and CRM systems
Support
opening and closing procedures
and assist the Spa Manager with smooth daily operations
What You'll Bring
Love people and thrive in busy environments
Take pride in cleanliness, service and high standards
Enjoy sales when it’s ethical and education-led
Is calm under pressure and confident in communication
Is reliable, proactive, punctual and professional
Want a
career in wellness , not just a job
What You’ll Need to Succeed
Experience in a spa, wellness centre, health club or customer-facing role (preferred)
Strong communication and problem-solving skills
Computer literacy and ability to learn new systems
A strong work ethic and can-do attitude
Current First Aid & CPR (or willingness to obtain)
Availability across a
7-day rotating roster
(weekends are non-negotiable)
About Merse Wellness Spa At Merse Wellness Spa, we believe wellbeing isn’t a luxury —
it’s essential . We create calm, intentional recovery spaces where people can relax, restore and feel their best.
Built as a sanctuary from the pace of modern life, Merse supports physical, mental and emotional wellbeing through thoughtfully designed experiences and evidence-based recovery services.
Our mission is bold:
100 Merse Wellness Spas by 2030 , making high-quality recovery accessible to more people, everywhere. Every interaction matters, and every experience is designed to elevate how people feel.
Merse is not just a spa; it's a vision - a vision to transform wellness into an inclusive and welcoming space for everyone. Inspired by Mediterranean design, our spa boasts high-end fixtures, tranquil aesthetics, and a calming ambience that transports you to a world of luxury and serenity. Our spa is designed to be inclusive, embracing individuals from all walks of life. No matter your age, background, or wellness goals, Merse is here to offer a sanctuary where you can escape, relax, and recharge. At Merse, we offer a range of services from traditional and infrared saunas, luxury hot spas, cold plunge pools to cutting-edge body contouring, body spray tanning and innovative contrast therapy.
Apply Now Click
APPLY
to submit your resume and a brief cover letter telling us why you’d love to join Merse Wellness Spa and what you’ll bring to the role. Applications are reviewed as received — so don’t wait.
Please note: Only shortlisted candidates will be contacted. No recruitment agencies, please.
#J-18808-Ljbffr
MER468
What’s in It for You
Hourly rate + uncapped commission
(your earnings grow with your performance)
Discounted Merse Wellness Spa membership
FREE gym membership
at Fitness Cartel Health Clubs
Ongoing training
in wellness, recovery, sales & customer experience
Clear pathway into Team Leadership or Spa Management
Work in a
state-of-the-art wellness and fitness environment
Be part of a
supportive, values-led, high-performance team culture
The Role This is
not a standard reception role .
At Merse Wellness Spa, our team are
Wellness Educators
— guiding clients through the ultimate spa and recovery experience. You are the first face our guests see, the calm presence that sets the tone, and the connection between our clients and their best selves.
This is a
dynamic, fast-paced role
where no two days look the same. You’ll move seamlessly between welcoming clients, educating them on wellness and recovery, maintaining a pristine spa environment, and supporting smooth daily operations.
You’ll also be confident on the phone, managing inbound enquiries and outbound follow-ups, supporting bookings, nurturing leads, and enhancing the overall guest experience.
Key Responsibilities
Maintain an
immaculate, safe, dry and serene spa environment , including saunas, pools and recovery areas
Manage
towels, linen rotation, stock levels and overall presentation
to the highest standard
Welcome guests, conduct
spa tours , and confidently explain services and experiences
Educate clients on
recovery options, memberships and packages
aligned to their goals
Upsell memberships and services to walk-ins and existing members, including
outbound lead follow-up
Earn
uncapped commission
through ethical, client-first sales conversations
Manage
bookings, payments, memberships and client profiles
using booking and CRM systems
Support
opening and closing procedures
and assist the Spa Manager with smooth daily operations
What You'll Bring
Love people and thrive in busy environments
Take pride in cleanliness, service and high standards
Enjoy sales when it’s ethical and education-led
Is calm under pressure and confident in communication
Is reliable, proactive, punctual and professional
Want a
career in wellness , not just a job
What You’ll Need to Succeed
Experience in a spa, wellness centre, health club or customer-facing role (preferred)
Strong communication and problem-solving skills
Computer literacy and ability to learn new systems
A strong work ethic and can-do attitude
Current First Aid & CPR (or willingness to obtain)
Availability across a
7-day rotating roster
(weekends are non-negotiable)
About Merse Wellness Spa At Merse Wellness Spa, we believe wellbeing isn’t a luxury —
it’s essential . We create calm, intentional recovery spaces where people can relax, restore and feel their best.
Built as a sanctuary from the pace of modern life, Merse supports physical, mental and emotional wellbeing through thoughtfully designed experiences and evidence-based recovery services.
Our mission is bold:
100 Merse Wellness Spas by 2030 , making high-quality recovery accessible to more people, everywhere. Every interaction matters, and every experience is designed to elevate how people feel.
Merse is not just a spa; it's a vision - a vision to transform wellness into an inclusive and welcoming space for everyone. Inspired by Mediterranean design, our spa boasts high-end fixtures, tranquil aesthetics, and a calming ambience that transports you to a world of luxury and serenity. Our spa is designed to be inclusive, embracing individuals from all walks of life. No matter your age, background, or wellness goals, Merse is here to offer a sanctuary where you can escape, relax, and recharge. At Merse, we offer a range of services from traditional and infrared saunas, luxury hot spas, cold plunge pools to cutting-edge body contouring, body spray tanning and innovative contrast therapy.
Apply Now Click
APPLY
to submit your resume and a brief cover letter telling us why you’d love to join Merse Wellness Spa and what you’ll bring to the role. Applications are reviewed as received — so don’t wait.
Please note: Only shortlisted candidates will be contacted. No recruitment agencies, please.
#J-18808-Ljbffr