Logo
The Lightwell Hotel and Spa

Night Audit - Hotel Front Desk

The Lightwell Hotel and Spa, Hood River, Oregon, United States, 97031

Save Job

3 weeks ago Be among the first 25 applicants

Salary Range The Lightwell Hotel and Spa provided pay range. This range is provided by The Lightwell Hotel and Spa. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $17.00/hr - $20.00/hr

We are seeking a detail-oriented and reliable individual to join our team as a Night Audit Front Desk Team. The primary responsibility of this role is to oversee the nightly operations of the hotel, including reconciling daily transactions, preparing reports, and ensuring guest satisfaction. The ideal candidate will have excellent communication skills, be proficient in basic accounting principles, and have a strong attention to detail. More importantly be able to work overnight, 11P - 7A. We are looking for both full and part-time coverage for this role.

Key Responsibilities

Provide excellent guest service to guests throughout the night

Oversee the hotel's transition from one day to the next

Conduct nightly audits of the hotel's financial transactions

Prepare and distribute daily reports to management

Ensure accuracy of guest accounts and resolve any discrepancies

Assist with guest check-ins and check-outs as needed

Respond to guest inquiries and resolve any issues that may arise during the night

Update the status of rooms for both operational and security reasons

Incident Management and De-escalation—Proficiency with company incident management procedures and de-escalation techniques to manage and diffuse a high-stress situation.

Troubleshoot issues that occur with IT systems, the Internet, or software. While a night auditor doesn’t need IT experience, they may be required to have a technical aptitude to resolve concerns.

Qualifications

Previous experience in a similar role preferred

Security experience, military experience, police experience, accounting experience, and/or previous hotel experience is a plus

Detail oriented and able to review reports for errors in process or mistake

Proficiency in Microsoft Excel and other accounting software

Excellent communication and customer service skills

Confident in dealing with potentially stressful situations and managing through to the end

Ability to work independently and prioritize tasks effectively

Able to work overnight shifts

Benefits

Medical, Dental, and Vision

Employee Discounts

Paid Time Off

401k and Match

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitality

Referrals increase your chances of interviewing at The Lightwell Hotel and Spa by 2x

Get notified about new Night Auditor jobs in

Hood River, OR .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr