The Sports Facilities Advisory & Management
Food & Beverage Team Member - Rocky Mount Event Center
The Sports Facilities Advisory & Management, Rocky Mount, North Carolina, us, 27815
FOOD & BEVERAGE TEAM MEMBER - Rocky Mount Event Center
Sports Facilities Management, LLC
LOCATION: Rocky Mount, NC
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY: Rocky Mount Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rocky Mount, NC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Rocky Mount Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY: We are looking for positive individuals to assist with our concessions areas to provide quality service as well as consistent products.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Assist customers as needed with outstanding customer service
Operate an electronic cash register and credit card machine
Perform basic mathematical computations
Balance drawer and manage daily income
Communicate with the public in a tactful, polite, and friendly manner
Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
Pick up dishes, glasses, eating utensils, and trash in dining and concession areas
Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
Take and record temperature of food to ensure proper temperature controls in the transportation of food
Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of tables and event space
Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
Alert management immediately regarding mistake or adjustment to the cash drawer
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age
Must be able to work weekends
Prior experience operating a cash register and balancing a cash drawer
Ability to communicate in a positive, friendly manner with patrons
One year of customer service experience with general public preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
Must occasionally lift, pull, push, and/or move 50 pounds waist high
Exposure to cleaning chemicals that must be handled with extreme caution
While performing the duties of this job, the employee may work in outside weather conditions and can be exposed to hot, wet, cold and humid conditions
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LOCATION: Rocky Mount, NC
DEPARTMENT: FOOD & BEVERAGE
REPORTS TO: FOOD & BEVERAGE MANAGER
STATUS: PART-TIME (NON-EXEMPT)
ABOUT THE COMPANY: Rocky Mount Event Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Rocky Mount, NC. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Rocky Mount Event Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY: We are looking for positive individuals to assist with our concessions areas to provide quality service as well as consistent products.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
Assist customers as needed with outstanding customer service
Operate an electronic cash register and credit card machine
Perform basic mathematical computations
Balance drawer and manage daily income
Communicate with the public in a tactful, polite, and friendly manner
Clean dining and concession areas and tables; assist in preparing and serving food items; fill condiment containers
Pick up dishes, glasses, eating utensils, and trash in dining and concession areas
Scrape and rinse dishes, load dishwasher and operate dishwashing machine; wash dishes, carts, pots, pans, and equipment
Take and record temperature of food to ensure proper temperature controls in the transportation of food
Assist in unloading, lifting, and carrying food and supplies from trucks and storage areas, and place them in designated areas
Assist in party rentals: Guest check-in, party supplies and set-up, cleaning of tables and event space
Alert management immediately for the following incidences: suspicious acting persons, intoxicated individuals, adults with no children, etc.
Alert management immediately regarding mistake or adjustment to the cash drawer
MINIMUM QUALIFICATIONS:
Must be at least 18 years of age
Must be able to work weekends
Prior experience operating a cash register and balancing a cash drawer
Ability to communicate in a positive, friendly manner with patrons
One year of customer service experience with general public preferred
WORKING CONDITIONS AND PHYSICAL DEMANDS:
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl
Must occasionally lift, pull, push, and/or move 50 pounds waist high
Exposure to cleaning chemicals that must be handled with extreme caution
While performing the duties of this job, the employee may work in outside weather conditions and can be exposed to hot, wet, cold and humid conditions
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