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Kessler Collection

Steward

Kessler Collection, Orlando, Florida, us, 32885

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Overview

An inspiring career awaits you! The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well‑being. We believe people want to be inspired!

Benefits

Marriott Employee Discounts Worldwide

Medical, Dental, Vision Insurance

Company‑Sponsored Life Insurance

Short & Long‑Term Disability Insurance

Tuition Reimbursement Program

401(K) with Discretionary Company Matching Contributions

Employee Assistance Program

Job Summary The overall objective and purpose of the Steward position is to support the Culinary/Food & Beverage staff by maintaining the cleanliness of the kitchen. The incumbent is responsible for washing dishes, pots, and pans, organizing and cleaning the kitchen, and ensuring events are set up according to the banquet event order. They provide the highest level of service in support of the mission, core values, standards, and goals established by the company.

Core Responsibilities

Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature

Operate the telephone system, answering calls within three rings, using the correct salutation and telephone etiquette

Maintain the integrity of guests’ privacy, including confidentiality of personal information and key control

Maintain the integrity of Company proprietary information and protect Company assets

Proficiently operate dishwashing equipment, using a proper number of products. Report deficiencies

Follow proper food handling procedures

Wash dishes, glassware, and silverware

Assist in platting/hot boxing food in a professional and efficient manner

Transport items from Banquet Kitchen/Kitchen to designated space

Assist with banquet breakdown of stations and event

Ensure all sets are elevated and of highest standard at the start and during events

Wash pots, pans, and trays

Maintain a clean and organized pantry and coolers

Clean countertops and walls, mop floors

Segregate and remove trash and garbage and place it in designated containers

Regularly empty garbage containers

Rinse out and wash garbage cans

Sort bottles, plastics, and other recyclable items

Stack clean dishes and transfer equipment to the proper storage area

Maintain complete knowledge and comply with company policies and procedures

Maintain a neat, clean, and professional appearance according to standards

Follow all company safety and security policies and procedures. Report accidents, injuries, and unsafe conditions

Develop and maintain a positive working relationship and support the team to achieve our goals

Attend required training and meetings

All other duties as assigned, planned or un‑planned

Qualifications Knowledge, Skills, and Abilities

Knowledge of guest service etiquette and proper food and beverage serving techniques

Knowledge of Stewarding/Banquets

Ability to operate an industrial dishwasher

Ability to work quickly, prioritize, and maintain service of multiple guests

Ability to remain calm in various situations, use sound judgment and effectively solve problems

Ability to follow instructions and take direction

Minimum Qualifications

High School Graduate or related training equivalent - required

1+ year of relevant work experience in a similar scope and title – preferred

Experience within luxury brand/markets - preferred

Supervisory Responsibilities

None

Work Environment

Must be comfortable working in a shared space, with constant noise, without the use of a private office

Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration

Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice

Physical Demands

Regularly required to see, hear, reach, use fingers to handle and feel, stand, stoop, bend and crouch up to 8 hours on a daily basis

Push, pull, and lift up to 50 lbs

Regularly required to travel by foot, car, bus, airplane or other means of transportation requiring sitting, waiting, or standing for long and short periods of time

The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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