Peachtree Group
Guest Service Agent
– 3 PM to 11 PM shift, 5 nights a week – Hampton Inn Indianapolis Downtown, Peachtree Group.
Job Summary
At Hampton Inn Indianapolis Downtown, guests receive a home‑away‑from‑home experience. You’ll handle check‑in/check‑out, payment processing, billing adjustments, reservation assistance, and other front‑desk duties with professionalism and friendliness.
Responsibilities
Process guest check‑ins and check‑outs.
Secure payment and verify/adjust billing.
Assist guests with reservations and requests.
Anticipate guest needs, exceed expectations, and implement creative solutions.
Benefits
FREE downtown parking
Competitive wages ($18–$21 per hour)
Medical, dental, vision, life, disability insurance
401(k) retirement match
Paid Holidays, Paid Time Off, Employee Assistance Program
Qualifications
2+ years of customer service experience.
1+ year of hotel guest services experience.
Desired Behaviors
Thought provoking – capable of making others think deeply on a subject.
Team player – works well as part of a group.
Enthusiastic – shows intense and eager enjoyment and interest.
Detail oriented – capable of carrying out a given task with all details necessary.
Motivation: Work‑life balance, self‑starter, growth opportunities, goal completion, ability to make an impact.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
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– 3 PM to 11 PM shift, 5 nights a week – Hampton Inn Indianapolis Downtown, Peachtree Group.
Job Summary
At Hampton Inn Indianapolis Downtown, guests receive a home‑away‑from‑home experience. You’ll handle check‑in/check‑out, payment processing, billing adjustments, reservation assistance, and other front‑desk duties with professionalism and friendliness.
Responsibilities
Process guest check‑ins and check‑outs.
Secure payment and verify/adjust billing.
Assist guests with reservations and requests.
Anticipate guest needs, exceed expectations, and implement creative solutions.
Benefits
FREE downtown parking
Competitive wages ($18–$21 per hour)
Medical, dental, vision, life, disability insurance
401(k) retirement match
Paid Holidays, Paid Time Off, Employee Assistance Program
Qualifications
2+ years of customer service experience.
1+ year of hotel guest services experience.
Desired Behaviors
Thought provoking – capable of making others think deeply on a subject.
Team player – works well as part of a group.
Enthusiastic – shows intense and eager enjoyment and interest.
Detail oriented – capable of carrying out a given task with all details necessary.
Motivation: Work‑life balance, self‑starter, growth opportunities, goal completion, ability to make an impact.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Other
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