Target
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and
Target, Phoenix, Arizona, United States, 85003
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T3261)
Start hourly rate: $17.00 USD per hour
About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
About On-Demand You can work as much or as little as you like as an On-Demand Team Member, and your schedule may vary depending on shift availability and store needs. This role is ideal for those who want a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but you can create your own by picking up shifts posted by leaders or other team members through the myTime mobile scheduling app.
When you pick up a shift, reliable and prompt attendance is necessary. You are expected to pick up and work shifts at least once every four weeks (minimum four hours). Flexibility can be granted in certain circumstances, but you have to respond to our attempts to contact you to confirm your interest. If you do not respond, your employment may be terminated. Additionally, if you do not work at least one shift within five months, your employment will be administratively terminated.
Should you be offered a position, you must attend a Target Welcome orientation and commit to a short-term structured training schedule.
Service & Engagement Advocates of guest experience welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in providing meaningful experiences that help our team members build skills for a career. The role of a Guest Advocate can provide you with the following skills and experience:
Communicating and interacting with guests to build an inclusive guest experience
Blending problem solving and decision making to positively impact the guest experience and resolve concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits, offerings and services
Typical Responsibilities
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
Create a welcoming experience by greeting guests as you complete your daily tasks.
When guests need assistance, engage with guests in a welcoming manner to help solve their specific needs.
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Thank guests and let them know we’re happy they chose to shop at Target.
Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Make the guest aware of current and upcoming brand launches, store activities and events.
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
Understand and show guests how to use Wallet and the other features and offerings within the Target App.
Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
Deliver easy and accurate service to Order Pick Up, Drive Up, and Registry guests.
Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
Stock supplies during store open hours while being available for the guest.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Support Cash Office processes as needed, including management of cash systems.
All other duties based on business needs.
What We Are Looking For
You enjoy interacting and helping others – including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
Required Skills and Experience
Communicating effectively, including using positive language and attentive to guests’ needs.
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Welcoming and helpful attitude toward guests and other team members.
Attention to detail while multitasking.
Willing to educate guests and engage around products and services.
Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
Work both independently and with a team.
Additional Expectations
Accurately handle cash register operations, cash transactions, and support cash office operations as needed.
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally up to 44 pounds without additional assistance.
Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs.
Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within five months or you will be administratively terminated.
Capable of working in and exposed to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility Please paste this URL into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A. Find competitive benefits at https://corporate.target.com/careers/benefits.
Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Seniorities Entry level
Employment type Part-time
Job function Legal & Industries: Retail
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About Target Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
About On-Demand You can work as much or as little as you like as an On-Demand Team Member, and your schedule may vary depending on shift availability and store needs. This role is ideal for those who want a personalized work schedule. As an On-Demand TM, you will not be included on the posted weekly schedule, but you can create your own by picking up shifts posted by leaders or other team members through the myTime mobile scheduling app.
When you pick up a shift, reliable and prompt attendance is necessary. You are expected to pick up and work shifts at least once every four weeks (minimum four hours). Flexibility can be granted in certain circumstances, but you have to respond to our attempts to contact you to confirm your interest. If you do not respond, your employment may be terminated. Additionally, if you do not work at least one shift within five months, your employment will be administratively terminated.
Should you be offered a position, you must attend a Target Welcome orientation and commit to a short-term structured training schedule.
Service & Engagement Advocates of guest experience welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in providing meaningful experiences that help our team members build skills for a career. The role of a Guest Advocate can provide you with the following skills and experience:
Communicating and interacting with guests to build an inclusive guest experience
Blending problem solving and decision making to positively impact the guest experience and resolve concerns
Adapting to different guest interactions and situations
Promoting and engaging around various benefits, offerings and services
Typical Responsibilities
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
Create a welcoming experience by greeting guests as you complete your daily tasks.
When guests need assistance, engage with guests in a welcoming manner to help solve their specific needs.
Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
Thank guests and let them know we’re happy they chose to shop at Target.
Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
Make the guest aware of current and upcoming brand launches, store activities and events.
Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
Understand and show guests how to use Wallet and the other features and offerings within the Target App.
Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target’s policies and procedures.
Deliver easy and accurate service to Order Pick Up, Drive Up, and Registry guests.
Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
Stock supplies during store open hours while being available for the guest.
Demonstrate a culture of ethical conduct, safety and compliance.
Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Support Cash Office processes as needed, including management of cash systems.
All other duties based on business needs.
What We Are Looking For
You enjoy interacting and helping others – including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
Required Skills and Experience
Communicating effectively, including using positive language and attentive to guests’ needs.
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Welcoming and helpful attitude toward guests and other team members.
Attention to detail while multitasking.
Willing to educate guests and engage around products and services.
Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
Work both independently and with a team.
Additional Expectations
Accurately handle cash register operations, cash transactions, and support cash office operations as needed.
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally up to 44 pounds without additional assistance.
Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs.
Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within five months or you will be administratively terminated.
Capable of working in and exposed to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility Please paste this URL into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_A. Find competitive benefits at https://corporate.target.com/careers/benefits.
Americans With Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Seniorities Entry level
Employment type Part-time
Job function Legal & Industries: Retail
#J-18808-Ljbffr