gategroup
.# # Cookie duration depends on the cookie type:* see below, ‘Google Analytics’#
- To help protect web applications and infrastructure from security attacks.**3. Google Analytics:*** **\_\_utma Cookie**: A persistent cookie that remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google \_\_utma cookie include: first visit (unique visit), last visit (returning visit). The cookie is updated every time data is sent to Google Analytics.* **\_\_utmb Cookie*** **\_\_utmc Cookie**: This cookie is used to determine the end of browser sessions. Historically, this cookie operated in conjunction with the \_\_utmb cookie to determine whether the user was in a new session/visit.* **\_\_utmz Cookie**: This cookie stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.* **\_\_utmv Cookie**: This is a persistent cookie. It is used for segmentation, data experimentation and operates with the \_\_utmz cookie to improve cookie targeting capabilities.Please also see section Additional Information about Google Analytics# **Additional Information about Google Analytics**This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") in the US.Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.Google does not associate IP addresses with any other data held by Google..Lang: This cookie is used to remember a user's language setting and to display the AWLI Button in the appropriate language. The cookie expires at the end of the session.Bcookie: This cookie to uniquely identify devices accessing LinkedIn to detect fraud and abuse on the platform. The cookie expires after two years. Lidc: This cookie is used to optimize data center selection and expires after 24 hours.We’re looking for motivated, engaged people to help make everyone’s journeys better.Position is responsible for FAC, IFBL, data entry, and reporting processes, and is also be responsible for payroll relief management clerical support and interfacing with customers.**Annual Hiring Range/Hourly Rate:**
$20- $21
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Weekly pay for union employees
Free hot healthy meals for unit operations roles**Main Duties and Responsibilities:*** Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality.* Helps drive unit-wide quality strategy programs and processes.* Partners with operations and training functions to identify training needs and provide input on training approaches and content.* Partners with operations to identify and use the 8D process to resolve flight attendant comments.* Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner.* Receives and responds to customers inquiries relating to flight attendant comments.* Works directly with the customers during IFBL disputes and visits to the unit.* Communicates flight attendant comment reporting verbally and visually to the operational staff and management.* Data entry of flight attendant comments.* Other duties as assigned by management.**Qualifications****Education:*** High School diploma or equivalent is required* Associate's degree preferred**Work Experience:*** 1 year of customer service experience in a manufacturing environment* 1 year of data entry experience**Technical Skills:** (Certification, Licenses and Registration)* Strong Microsoft Office experience, especially Word, Excel, and PowerPoint* Working knowledge of operations* Presentation skills**Language / Communication Skills:*** Must have excellent written and verbal communication skills**Job Dimensions****Geographic Responsibility:** Unit**Type of Employment:** Full-time / Part-time**Travel %:** None**Exemption Classification:** Non-Exempt**Internal Relationships:****External Relationships:****Work Environment / Requirements of the Job:****Budget / Revenue Responsibility:** (Local Currency)**Organization Structure****Direct Line Manager (Title):** GM or Mgr, Ops**Dotted Line Manager (Title, if applicable):****Number of Direct Reports:** n/a**Number of Dotted Line Reports:** n/a**Estimated Total Size of Team:** *2***gategroup Competencies Required to be Successful in the Job:*** **Thinking –** Information Search and analysis & problem resolution skills* **Engaging –** Understanding others, Team Leadership and Developing People* **Inspiring –** Influencing and building relationships, Motivating and Inspiring, Communicating effectively* **Achieving –** Delivering business results under pressure, Championing Performance Improvement and Customer Focus**Demonstrated Values to be Successful in the Position**Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with ***integrity**** We communicate and keep each other informed* We put our heads together to problem solve and deliver ***excellence*** as a team* We have ***passion*** for our work and we pay attention to the little details* We foster an environment of ***accountability***, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone’s day better*The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.
They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.
Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.**gategroup is an equal opportunity employer committed to workforce diversity.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.**For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:*We anticipate that this job will close on:01/30/2026## ## ***For California Residents, please clic**k to* *view our California privacy notice.***If you want to be part of a team that helps make travel and culinary memories, join us!gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories #J-18808-Ljbffr
- To help protect web applications and infrastructure from security attacks.**3. Google Analytics:*** **\_\_utma Cookie**: A persistent cookie that remains on a computer, unless it expires or the cookie cache is cleared. It tracks visitors. Metrics associated with the Google \_\_utma cookie include: first visit (unique visit), last visit (returning visit). The cookie is updated every time data is sent to Google Analytics.* **\_\_utmb Cookie*** **\_\_utmc Cookie**: This cookie is used to determine the end of browser sessions. Historically, this cookie operated in conjunction with the \_\_utmb cookie to determine whether the user was in a new session/visit.* **\_\_utmz Cookie**: This cookie stores the traffic source or campaign that explains how the user reached the site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.* **\_\_utmv Cookie**: This is a persistent cookie. It is used for segmentation, data experimentation and operates with the \_\_utmz cookie to improve cookie targeting capabilities.Please also see section Additional Information about Google Analytics# **Additional Information about Google Analytics**This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") in the US.Google will use this information for the purpose of evaluating the use of the Website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.Google does not associate IP addresses with any other data held by Google..Lang: This cookie is used to remember a user's language setting and to display the AWLI Button in the appropriate language. The cookie expires at the end of the session.Bcookie: This cookie to uniquely identify devices accessing LinkedIn to detect fraud and abuse on the platform. The cookie expires after two years. Lidc: This cookie is used to optimize data center selection and expires after 24 hours.We’re looking for motivated, engaged people to help make everyone’s journeys better.Position is responsible for FAC, IFBL, data entry, and reporting processes, and is also be responsible for payroll relief management clerical support and interfacing with customers.**Annual Hiring Range/Hourly Rate:**
$20- $21
Benefits
Paid time off
401k, with company match
Company sponsored life insurance
Medical, dental, vision plans
Voluntary short-term/long-term disability insurance
Voluntary life, accident, and hospital plans
Employee Assistance Program
Commuter benefits
Employee Discounts
Weekly pay for union employees
Free hot healthy meals for unit operations roles**Main Duties and Responsibilities:*** Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality.* Helps drive unit-wide quality strategy programs and processes.* Partners with operations and training functions to identify training needs and provide input on training approaches and content.* Partners with operations to identify and use the 8D process to resolve flight attendant comments.* Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner.* Receives and responds to customers inquiries relating to flight attendant comments.* Works directly with the customers during IFBL disputes and visits to the unit.* Communicates flight attendant comment reporting verbally and visually to the operational staff and management.* Data entry of flight attendant comments.* Other duties as assigned by management.**Qualifications****Education:*** High School diploma or equivalent is required* Associate's degree preferred**Work Experience:*** 1 year of customer service experience in a manufacturing environment* 1 year of data entry experience**Technical Skills:** (Certification, Licenses and Registration)* Strong Microsoft Office experience, especially Word, Excel, and PowerPoint* Working knowledge of operations* Presentation skills**Language / Communication Skills:*** Must have excellent written and verbal communication skills**Job Dimensions****Geographic Responsibility:** Unit**Type of Employment:** Full-time / Part-time**Travel %:** None**Exemption Classification:** Non-Exempt**Internal Relationships:****External Relationships:****Work Environment / Requirements of the Job:****Budget / Revenue Responsibility:** (Local Currency)**Organization Structure****Direct Line Manager (Title):** GM or Mgr, Ops**Dotted Line Manager (Title, if applicable):****Number of Direct Reports:** n/a**Number of Dotted Line Reports:** n/a**Estimated Total Size of Team:** *2***gategroup Competencies Required to be Successful in the Job:*** **Thinking –** Information Search and analysis & problem resolution skills* **Engaging –** Understanding others, Team Leadership and Developing People* **Inspiring –** Influencing and building relationships, Motivating and Inspiring, Communicating effectively* **Achieving –** Delivering business results under pressure, Championing Performance Improvement and Customer Focus**Demonstrated Values to be Successful in the Position**Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone:* We treat each other with respect and we act with ***integrity**** We communicate and keep each other informed* We put our heads together to problem solve and deliver ***excellence*** as a team* We have ***passion*** for our work and we pay attention to the little details* We foster an environment of ***accountability***, take responsibility for our actions and learn from our mistakes* We do what we say we will do, when we say we are going to do it* We care about our coworkers, always taking an opportunity to make someone’s day better*The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position.
They are not intended to be an exhaustive list of all duties, responsibilities, and skills required.
Management reserves the right to modify, add, or remove duties and to assign other duties as necessary.
In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.**gategroup is an equal opportunity employer committed to workforce diversity.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.**For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser:*We anticipate that this job will close on:01/30/2026## ## ***For California Residents, please clic**k to* *view our California privacy notice.***If you want to be part of a team that helps make travel and culinary memories, join us!gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories #J-18808-Ljbffr