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Cripple Creek CO

Spa Supervisor

Cripple Creek CO, Denver, Colorado, United States

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Job Category

: Entrmnt,Gmblg,PerCare,Srvc Related Workers

Requisition Number

: SPASU007600

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Posted : December 31, 2025

Full-Time

On-site

Salary : $58,000 USD per year

Locations Showing 1 location

Chamonix Casino & Hotel | CCH Cripple Creek, CO 80813, USA

Description KEY RESPONSIBILITIES

Oversee day-to-day spa operations, including treatment rooms, relaxation areas, and salon services

Supervise and inspire spa team members to uphold brand values and service protocols

Manage staff schedules for optimal coverage and smooth operations

Monitor inventory and coordinate with vendors to maintain well-stocked and organized facilities

Ensure compliance with health, safety, and sanitation regulations for a safe and relaxing environment

Handle guest inquiries and resolve concerns promptly to guarantee satisfaction

Assist with training and development to enhance team skills and create memorable guest experiences

Support revenue goals through personalized upselling of services and retail products

Maintain accurate records of appointments, payroll, and operational reports

Collaborate with department leaders and team members for smooth operations of the business

Punctuality and regular attendance onsite are required for a successful execution of the supervisory role

QUALIFICATIONS

High school diploma or equivalent; additional certification in spa or wellness management preferred

Minimum 2 years of experience in a supervisory role within a spa or hospitality environment

Proven ability to lead a team in creating Easy, Fun & Memorable guest experiences

Strong leadership and team management skills

Excellent communication and interpersonal abilities

Knowledge of spa treatments, products, and wellness trends

Proficiency in spa scheduling software and core property management applications

SKILLS

Leadership with Impact

Organizational and Time Management

Problem-Solving and Conflict Resolution

Adaptability in a Fast-Paced Environment

Attention to Detail and Commitment to Quality

EDUCATION AND/OR EXPERIENCE

Graduation from high school or the equivalent of education or experience.

Completion of a state-approved cosmetology, esthetician, massage therapy, or similar program.

Three (3) years working in a spa or similar luxury property.

One (1) year of related resort experience.

LANGUAGE SKILLS

Demonstrated effective and diplomatic oral and written communication skills using English.

REASONING ABILITY

Decisions are limited to within the scope of essential duties.

CERTIFICATES, LICENSES, REGISTRATIONS

A valid cosmetology, esthetician, massage therapy, or similar licenses.

PHYSICAL DEMANDS

Essential duties involve performing physical exertion such as frequent brisk walking, climbing stairs, stooping, bending, stretching, reaching, pushing, kneeling, squatting, crouching, and standing for an entire work shift with standard breaks.

Essential duties may require lifting up to 30 to 40 pounds to stack, store, or move spa, salon, or general spa supplies and equipment.

WORK ENVIRONMENT

Essential duties involve working in a spa and salon environment and flexible work week with additional hours occasionally required.

MATERIALS AND EQUIPMENT DIRECTLY USED

Equipment typical of a spa and salon including curling irons, hair dryers, nail clippers, nail files, scissors, and various other beauty products and cleaning equipment.

COMPENSATION

$58,000 + Based on Experience

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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