Whitewater Eye Centers LLC
This individual is responsible for greeting patients as they check in and out; answering the phone and scheduling appointments; obtaining/verifying patient information; scheduling follow up appointments; entering charges and payments; and processing end of day reports.
Education and Experience
High school diploma or equivalent.
Two years minimum experience in customer service; medical office experience preferred.
Essential Skills and Abilities
Excellent customer service and communication skills.
Ability to work as a team member.
Management of multiple tasks simultaneously.
Motivation to succeed.
Strong organization with attention to detail.
Empathetic personality with concern and respect for patients’ needs.
Responsibilities
Greet and check‑in patients (with a smile and eye contact before they reach the desk when possible).
Obtain/update patient demographic information, scanning in insurance cards.
Print patient demographic page for signature and fee ticket; obtain signature of financial policy; give patient privacy notice.
Place the chart in the bin for clinic staff to pick up.
Check patients out by making next appointments or recalls, entering charges, payments and adjustments.
Process end‑of‑day reports and deposits; fax or place them in Janet’s bin.
Follow up with patients who did not show for appointments according to guidelines.
Assist with general office duties and other tasks as requested.
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Education and Experience
High school diploma or equivalent.
Two years minimum experience in customer service; medical office experience preferred.
Essential Skills and Abilities
Excellent customer service and communication skills.
Ability to work as a team member.
Management of multiple tasks simultaneously.
Motivation to succeed.
Strong organization with attention to detail.
Empathetic personality with concern and respect for patients’ needs.
Responsibilities
Greet and check‑in patients (with a smile and eye contact before they reach the desk when possible).
Obtain/update patient demographic information, scanning in insurance cards.
Print patient demographic page for signature and fee ticket; obtain signature of financial policy; give patient privacy notice.
Place the chart in the bin for clinic staff to pick up.
Check patients out by making next appointments or recalls, entering charges, payments and adjustments.
Process end‑of‑day reports and deposits; fax or place them in Janet’s bin.
Follow up with patients who did not show for appointments according to guidelines.
Assist with general office duties and other tasks as requested.
#J-18808-Ljbffr