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Michedcu

Member Services Representative/Loan Assistant

Michedcu, Topeka, Kansas, United States

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Careers At Michigan Educational Credit Union Current job opportunities are posted here as they become available. Member Services Representative/Loan Assistant

Job Title:

Member Services Representative / Loan Assistant Reports To:

Branch Manager Department:

Loans Summary:

Responsible for assisting members with a variety of Credit Union products and services as well as providing administrative and clerical support to the Loan Processing Department by performing the following duties: Duties and Responsibilities

include the following. Other duties may be assigned. Opening/closing and maintaining credit union accounts Open and maintain Individual Retirement Accounts Assist members with a variety of Credit Union services and products Assist members with legal accounts Answer member inquiries via phone, email, and other online services Process wire transfers, stop payments, travel notices, address changes check orders, etc. Preforms other related duties as assigned Provides administrative and clerical support in a professional and efficient manner. Communicates effectively with related parties via telephone in absence of the Loan Officer. Establishes and maintains a filing system pertinent to supporting the department. Prepares and sends out loan packages as requested. Generates interest rate sheets in computer system and updates as needed. Retrieves appropriate paperwork and information within the agency as directed. Performs other related duties as assigned Skills: Oral Communication Skills Reading Skills Customer Service Diplomacy Filing Organization Project Management Time Management Computer Literacy Keyboard Skills Education/Experience: High School Diploma or Equivalent. Pay: Starting at $17.95 an hour, negotiable based on experience. Generous benefits package including affordable medical, dental and vision coverage, paid holidays, vacations, 401(k) plan, employer profit sharing contributions and flexible spending accounts.

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