Winnetka-Northfield Public Library District
Branch Services Assistant- Northfield Library
Winnetka-Northfield Public Library District, Northfield, Illinois, United States
Branch Services Assistant- Northfield Library
Are you passionate about providing customer service, technology help and sharing your favorite reads with patrons? Does a cozy branch library where you get to build relationships with community members sound like a dream? If so, come and join our dynamic Branch Services team in Chicago’s North Shore!
Overview Under direction from the Branch Services Manager and Librarians, is responsible for circulating materials, registering patrons for library cards and programs, and assisting with programs and services.
Checks items out and in and sorts, shelves, and pulls materials for patrons
Shelf‑reads collection and assists with creating and maintaining displays
Registers patrons for library cards and programs and resolves fees on accounts
Assists with readers’ advisory and planning and evaluating programs
Assists patrons with computers and devices
Suggests items for purchase based on patron feedback
Assists with outreach efforts that promote the library’s collections, programs, and services
Provides input on and supports the library’s strategic plan and departmental goals/policies
Explains department and library policies and procedures to the public
Engages in professional development activities to enhance job skills
Other duties as assigned
Education/Experience
High school diploma required; associate or bachelor’s degree preferred
Minimum 1-year customer service experience, preferably in a public library
Required Knowledge, Skills, & Abilities
Knowledgeable and comfortable with current technologies and digital resources
Proficient in Microsoft Office Suite; experience with Polaris/Leap preferred
Well‑organized and able to effectively juggle multiple priorities
Excellent written/oral communication skills and able to work effectively with others
Job Classification Non‑Exempt
Hours 18 hours per week, TH/F/SAT afternoons, M mornings or afternoons.
Pay Range $16.82 – $18.25 per hour, depending on qualifications.
Benefits Vacation Time, Sick Time, Employee Assistance Program.
To apply Submit your resume and cover letter to Laura Martinez, Business Manager, atbizoffice@wnpld.org .
Location 1785 Orchard Lane Northfield , IL 60093 United States
#J-18808-Ljbffr
Overview Under direction from the Branch Services Manager and Librarians, is responsible for circulating materials, registering patrons for library cards and programs, and assisting with programs and services.
Checks items out and in and sorts, shelves, and pulls materials for patrons
Shelf‑reads collection and assists with creating and maintaining displays
Registers patrons for library cards and programs and resolves fees on accounts
Assists with readers’ advisory and planning and evaluating programs
Assists patrons with computers and devices
Suggests items for purchase based on patron feedback
Assists with outreach efforts that promote the library’s collections, programs, and services
Provides input on and supports the library’s strategic plan and departmental goals/policies
Explains department and library policies and procedures to the public
Engages in professional development activities to enhance job skills
Other duties as assigned
Education/Experience
High school diploma required; associate or bachelor’s degree preferred
Minimum 1-year customer service experience, preferably in a public library
Required Knowledge, Skills, & Abilities
Knowledgeable and comfortable with current technologies and digital resources
Proficient in Microsoft Office Suite; experience with Polaris/Leap preferred
Well‑organized and able to effectively juggle multiple priorities
Excellent written/oral communication skills and able to work effectively with others
Job Classification Non‑Exempt
Hours 18 hours per week, TH/F/SAT afternoons, M mornings or afternoons.
Pay Range $16.82 – $18.25 per hour, depending on qualifications.
Benefits Vacation Time, Sick Time, Employee Assistance Program.
To apply Submit your resume and cover letter to Laura Martinez, Business Manager, atbizoffice@wnpld.org .
Location 1785 Orchard Lane Northfield , IL 60093 United States
#J-18808-Ljbffr