Invited
Overview
Ready to join a dynamic company in the hospitality and service industry? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our clubs offer first‑class amenities—including championship golf courses, modern workspaces, handcrafted cuisine, resort‑style pools, state‑of‑the‑art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary The Outside Services Attendant delivers outstanding customer service to members and guests, supporting the golf operations team by handling bag service, cart preparation, range operations, and area cleanliness. The attendant stages, stores, and maintains golf carts, ensuring they are clean, functional, and ready for use, and provides a seamless golf experience for all players.
Reporting Structure Reports to the Supervisor Outside Services.
Day to Day
Assist golfers with loading/unloading bags, equipment preparation, and post‑round support.
Promote club events, course conditions, and club amenities to enhance member/guest experience.
Marshal carts in the staging area, assign to players, track usage, and ensure carts are cleaned and inspected.
Maintain cleanliness and organization of cart barn, storage areas, practice facilities, external spaces, and pro shop entrance.
Set up and manage practice areas with necessary equipment.
Collaborate with range attendants, marshals, starters, and other staff to ensure efficient service.
Complete daily assignments, maintaining club standards and shop organization.
Additional Duties
Assist others as needed and take on additional tasks assigned by management.
Follow all company, club, and department policies and procedures.
Demonstrate professionalism and commitment to excellence in all interactions.
Adhere to safe working practices and promote safety compliance.
Pursue personal and professional growth, maintaining required certifications.
Resolve challenges using available resources and support teams.
Attend daily briefings and actively engage in required activities.
Preferred
High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.
Strong communication skills and ability to interact effectively with members, guests, and staff.
Knowledge of golf etiquette, rules, and best practices.
A positive attitude and commitment to outstanding service.
High attention to detail and reliability.
Physical Requirements
Outdoor work with frequent exposure to extreme hot or cold temperatures and humidity.
Requires sitting, standing, walking, climbing ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, and lifting/carrying up to 100 lbs.
Primary Tools/Equipment
Golf clubs & bag (40‑50 lbs).
Golf carts.
Work Schedule
Adherence to attendance requirements per weekly schedule.
Flexibility to work additional hours as needed to meet deadlines.
Availability to work on weekends and/or holidays as required.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your base pay will be determined by skill, experience, education, location, and hours worked (for non‑exempt roles).
Benefits
Medical, dental, and vision coverage.
Life insurance.
Short‑term and long‑term disability insurance.
401(k) retirement savings plan.
Generous paid time off and leave programs (time off as required by applicable law for part‑time members).
Visit www.invitedbenefits.com for full benefits details.
Invited is an Equal Employment Opportunity Employer.
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned may be assigned as needed to ensure the smooth operation of the Club.
Location: Charlotte, NC.
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Job Summary The Outside Services Attendant delivers outstanding customer service to members and guests, supporting the golf operations team by handling bag service, cart preparation, range operations, and area cleanliness. The attendant stages, stores, and maintains golf carts, ensuring they are clean, functional, and ready for use, and provides a seamless golf experience for all players.
Reporting Structure Reports to the Supervisor Outside Services.
Day to Day
Assist golfers with loading/unloading bags, equipment preparation, and post‑round support.
Promote club events, course conditions, and club amenities to enhance member/guest experience.
Marshal carts in the staging area, assign to players, track usage, and ensure carts are cleaned and inspected.
Maintain cleanliness and organization of cart barn, storage areas, practice facilities, external spaces, and pro shop entrance.
Set up and manage practice areas with necessary equipment.
Collaborate with range attendants, marshals, starters, and other staff to ensure efficient service.
Complete daily assignments, maintaining club standards and shop organization.
Additional Duties
Assist others as needed and take on additional tasks assigned by management.
Follow all company, club, and department policies and procedures.
Demonstrate professionalism and commitment to excellence in all interactions.
Adhere to safe working practices and promote safety compliance.
Pursue personal and professional growth, maintaining required certifications.
Resolve challenges using available resources and support teams.
Attend daily briefings and actively engage in required activities.
Preferred
High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.
Strong communication skills and ability to interact effectively with members, guests, and staff.
Knowledge of golf etiquette, rules, and best practices.
A positive attitude and commitment to outstanding service.
High attention to detail and reliability.
Physical Requirements
Outdoor work with frequent exposure to extreme hot or cold temperatures and humidity.
Requires sitting, standing, walking, climbing ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, and lifting/carrying up to 100 lbs.
Primary Tools/Equipment
Golf clubs & bag (40‑50 lbs).
Golf carts.
Work Schedule
Adherence to attendance requirements per weekly schedule.
Flexibility to work additional hours as needed to meet deadlines.
Availability to work on weekends and/or holidays as required.
What We Offer We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your base pay will be determined by skill, experience, education, location, and hours worked (for non‑exempt roles).
Benefits
Medical, dental, and vision coverage.
Life insurance.
Short‑term and long‑term disability insurance.
401(k) retirement savings plan.
Generous paid time off and leave programs (time off as required by applicable law for part‑time members).
Visit www.invitedbenefits.com for full benefits details.
Invited is an Equal Employment Opportunity Employer.
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned may be assigned as needed to ensure the smooth operation of the Club.
Location: Charlotte, NC.
#J-18808-Ljbffr