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Ideal

Catering Server

Ideal, Richmond, Virginia, United States, 23214

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Catering Server Ideal Talent Marketplace is looking for energetic team members who are comfortable working in fast-paced environments and have a passion for customer service.

Catering Servers provide exceptional customer service throughout the entire event process and assist with many operational tasks in the banquet area. Successful Talent present themselves in a professional manner and anticipate guests’ needs.

Operates at formal events such as weddings, galas, and corporate functions. This role demands a high level of professionalism, attention to detail, and polished customer service. Works with specific service styles like plated, passed, or banquet-style meals, ensuring that guests receive a high-quality dining experience that meets the event’s standards.

Responsibilities

Event Setup & Breakdown:

Assist in the setup and breakdown of event spaces, including arranging dining tables and place settings.

Serving Guests:

Serve food and beverages to guests in a polished, professional manner according to the event’s style (plated, buffet, or passed service).

Guest Interaction:

Greet and engage with guests, ensuring they have everything they need for a pleasant dining experience.

Menu Knowledge:

Be familiar with the event menu, providing information and recommendations when needed to assist guests with their choices.

Table Maintenance:

Clear used plates and glassware from tables, keeping the dining area neat and organized throughout the event.

Handling Complaints:

Respond to any guest complaints or concerns with professionalism, resolving issues quickly and courteously.

Team Coordination:

Work closely with other servers, chefs, and event staff to ensure the event runs smoothly.

Drink Refills:

Refill guest beverages as needed, including water, wine, and other drinks, throughout the event.

Maintaining High Standards:

Ensure that service is always conducted with a high level of professionalism and attention to detail.

Adhering to Dress Code:

Maintain a polished and professional appearance, in compliance with event or venue guidelines.

Requirements

Passion for hospitality.

Previous banquet server, waitstaff, or bartending experience within a restaurant or catering company.

Experience serving guests during large events.

Attention to cleanliness and safety.

Patience and a customer-oriented approach.

Excellent people skills with a friendly attitude.

Responsible, trustworthy, and team player qualities.

Physical ability and stamina to stand for long periods and carry/lift heavy items.

Seniority level Entry level

Employment type Full-time

Job function Management and Manufacturing

Industries Software Development

Location Richmond, VA

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