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Firestone Walker Brewing

Host

Firestone Walker Brewing, Los Angeles, California, United States, 90079

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Venice - Marina Del Rey, CA 90292

Overview Salary Range:

$17.87 - $17.87 Hourly

Position Type:

Part Time

Description

JOB SUMMARY The Host is a support-level position that performs multiple front of house functions including directing guests to their table, cleaning & sanitizing throughout the restaurant, and answering guests questions. At all times, this position will ensure all quality standards are met and guests receive the most positive and welcoming experience.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Welcome patrons into the restaurant and seat them. Provide them with menus if applicable and/or inform them of the QR code scanner for menu access and ordering. Say goodbye and thank you to all customers

Complete normal and additional cleaning and sanitation as required

Maintain clean and stocked restrooms

Answer customer questions as needed on food items, beers, retail or other. Know and understand the fundamentals of our beers and the brewing process

Look for ways to improve the guest experience. Alert a manager if there are any problems

Be dressed properly, organized, and ready to clock in on time

Always be positive and proactive with the guests and co-workers. Work as a team with other staff to ensure a smooth and successful working environment. Treat every guest as your own. Always help anyone on staff

Other related duties as assigned

QUALIFICATIONS

High School diploma or higher, must be 18 years of age or older

Must be able to obtain Food Handlers Card within 30 days of hire

Must be able to obtain California Responsible Beverage Service certification within 60 days of hire

Prior experience in a fast-paced restaurant doing above or similar duties or prior customer service experience is preferred

Ability to effectively communicate verbally with managers, kitchen and dining room personnel and guests

Very strong organizational skills. Ability to always maintain professionalism even under high volume, stressful times, and situations

Ability to be a strong team player and get along well with co-workers and guests

Ability to manage and multitask in a fast-paced environment. Ability to give high priority to customer satisfaction. Ability to take initiative, act promptly and be proactive

WHAT FIRESTONE WALKER OFFERS

50% off employee discount on food, beer, and merchandise

Periodic beer giveaways for employees 21+

Inclusive company culture that values and develops our employees

Paid Sick Leave

401(k) retirement plan including company paid profit sharing and 4% matching (21+)

FSA plan to save tax money on out-of-pocket medical expenses

Please submit your work experience when applying. Firestone Walker is an Equal Opportunity Employer.

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