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Preston Feather Building Centers

Dispatch Specialist

Preston Feather Building Centers, Harbor Springs, Michigan, United States, 49740

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This role is on-site in our Harbor Springs, MI location

How often do you hear about a company that boasts an innovative start-up culture and in the same breath says they’ve been in business for 110 years? At Preston Feather we are relentlessly supporting innovation in the construction industry and have been since 1915.

Preston Feather is a rapidly growing value-added distributor of lumber and specialty building materials for top architects and pro builders. We offer rewarding careers, compensation and industry-leading training. If you enjoy a faster-paced role with a significant impact on customer service and are interested in learning about a variety of construction materials, then a position at Preston Feather may be right for you!

This is much more than a “dispatcher” role. The ability to plan ahead, think outside the box, prioritize, and schedule important resources (our skilled staff, specialized vehicles, warehouse/yard space and weather) are key skills needed to excel in this role.

As Dispatch Specialist, you will be responsible for:

Scheduling/Dispatching through collaboration with the entire yard team

Ensuring prompt and accurate transfers

Processing of transactions through inventory management software

Building and checking that loads going out for delivery are safe, secure, and correct

Maintaining a high level of customer service by assisting customers with material pick-ups and answering questions

Managing maintenance of delivery vehicles and Moffet

Working hand-in-hand with our Yard Operations Leader to ensure all customers receive assistance loading orders and guarantee that all vehicles leaving are load-checked

Confirming proper receipt of all materials

Keeping the yard clean and organized

Communicating with Purchasing Department on inventory-related concerns as they arise

Making certain that all OSHA and MDOT regulations are met and enforced for safety

To be successful in this role, you will be expected to consistently demonstrate the ability to:

Schedule deliveries that optimize loads addressing customer needs, accuracy and timeliness

Maintain a clear understanding of many moving parts and valuable resources

Make safety the highest priority – ALWAYS

Utilize critical thinking skills in establishing priorities and think several steps ahead

Be flexible and adapt to changing load schedules and operational business needs

Apply exceptional problem-solving skills in a wide variety of scenarios

As a Preston Feather team member, you can expect:

A Monday – Friday work schedule (no nights or weekends)

Competitive wages

Working closely with the entire Preston Feather team

A training environment that encourages professional growth and development

Employee Product Discount Program

Annual Profit Sharing

Health, Dental, and Vision Insurance

Company-paid short and long term disability

Company-paid life insurance with optional upgrade

401(k) with employer match

Paid Time Off – immediate accrual equal to 2 weeks PTO, and 3 weeks after one year

6 Paid Holidays

Annual apparel and boot allowances

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industries

Retail Building Materials and Garden Equipment

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