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Kroger Mountain View Foods

STARBUCKS/ASST DEPT LEADER

Kroger Mountain View Foods, Everett, Washington, us, 98213

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Job Title STARBUCKS/ASST DEPT LEADER

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Kroger Mountain View Foods

Overview Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the coffee shop lead and department manager in achieving sales and profit goals and monitor quality assurance standards. Work closely with the coffee shop team and the Deli department to create an engaging environment for customers. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Promote trust and respect among associates

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Prepare coffee shop items per customer requests using proper coffee shop equipment

Offer product samples to help customers discover new items or products they inquire about; inform customers of coffee shop specials

Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink

Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment

Prepare, package, label and inventory ingredients in merchandise

Check product quality to ensure freshness; review “sell by” dates and take appropriate action

Report product ordering/shipping discrepancies to the department manager; order, label, stock and inventory department merchandise

Use all equipment in coffee shop according to company guidelines

Understand the store’s layout and be able to locate products when requested by customer

Stay current with present, future, seasonal and special ads

Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory; assist coffee shop lead to plan, organize and supervise the inventory process

Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Report all safety risk, or issues and illegal activity, including robbery, theft or fraud; notify management of customer or associate accidents

Train and coach coffee shop clerks in proper procedures and processes

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications Minimum

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Must be at least 18 years of age

Current food handlers permit once employed

Desired

High School Diploma or GED

Any management experience

Any coffee shop experience, or culinary arts background/experience

Second language

About Us Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our QFC family!

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.

Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.

Health care benefits

Paid time off such as vacation, sick leave, and parental leave

Mental and emotional support resources through our Employee Assistance Program

Participation in a 401(k) plan and/or participation in a Taft‑Hartley pension fund, subject to certain eligibility requirements.

Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements.

Potentially bonus eligible depending on varying criteria by location.

Associate discounts

Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements.

Robust internal training and development resources to grow your career.

Seniority level Entry level

Employment type Part‑time

Job function Administrative

Industries Dairy Product Manufacturing

Location Everett, WA

Apply Now We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

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