Keywords Studios
At Keywords Studios, we turn our passion for games, technology, and interactive storytelling into world-class support for the creators who shape the industry. Since 1998, we've grown into a global network of 70+ studios, partnering with the biggest names in gaming across every stage of development — from early concept to launch and live operations.
Role Overview As a Specialized Services Business Development Manager, you will be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.
You will join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities. Using a combination of data and real-world insights to navigate ambiguity, you will deliver outcomes that benefit both our clients and Keywords. You will also leverage your industry network to create new opportunities and support growth across multiple divisions.
If you're passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact.
What are we looking for?
Business Development & Strategy
Develop and execute GTM strategies to drive adoption of new product features
Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth
Represent the Player Engagement team as the primary point of contact for cross-Keywords Studios business opportunities with a focus on Trust & Safety, Monetization, and VIP Concierge
Receive & Respond to customer RFI / RFPs
Use existing networks within the games industry to open doors and create new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions
Analytics
Provide weekly, monthly, and quarterly business reviews on the cross-Keywords opportunity pipeline and progress
Communication
Work closely with internal teams to drive alignment on business objectives and client initiatives
Present proposals, negotiate deals, and communicate complex commercial opportunities effectively
Promote a culture of accountability, collaboration, and customer obsession
Ideal Qualifications
5-7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry
Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)
Track record negotiating and executing complex deals in excess of $5M
Strong critical thinking, commercial creativity, and process-driven execution
Data-driven mentality and ability to work through ambiguity
High attention to detail and ability to perform under pressure and deadlines
Excellent written and verbal communication skills
Self-motivated and able to thrive in a remote working environment
Willingness to travel as required
What do we offer?
Salary range: $150k - $200k USD yearly
Medical, Dental, and Vision insurance
Vacation, flexible paid time off, personal days
Sick leave
Corporate and floating holidays
Life & Disability coverage
Paid Basic and AD&D insurance
Voluntary Legal, Accident, Critical Illness, and Hospital Indemnity coverage
We are committed to equal opportunities for all employees and potential employees in line with our Well-Established Equal Opportunities Policy.
Location: Remote
Employment Type: Permanent, Full-time
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Role Overview As a Specialized Services Business Development Manager, you will be instrumental in expanding Keywords Studios' Player Engagement Services. You will focus on driving adoption of Trust & Safety, Monetization, and VIP Concierge services, while building strong relationships with global game publishers and developers.
You will join a global team and play a key role in developing go-to-market strategies, identifying and closing strategic deals, responding to customer RFIs/RFPs, and driving cross-Keywords business opportunities. Using a combination of data and real-world insights to navigate ambiguity, you will deliver outcomes that benefit both our clients and Keywords. You will also leverage your industry network to create new opportunities and support growth across multiple divisions.
If you're passionate about player communities, business development, and delivering commercial outcomes, this is a role where you can make a real impact.
What are we looking for?
Business Development & Strategy
Develop and execute GTM strategies to drive adoption of new product features
Build and execute strategic deals and partnerships to accelerate our Specialized Services adoption and revenue growth
Represent the Player Engagement team as the primary point of contact for cross-Keywords Studios business opportunities with a focus on Trust & Safety, Monetization, and VIP Concierge
Receive & Respond to customer RFI / RFPs
Use existing networks within the games industry to open doors and create new opportunities for Keywords with a focus on Introducing Player Engagement Services and expanding to other Keywords divisions
Analytics
Provide weekly, monthly, and quarterly business reviews on the cross-Keywords opportunity pipeline and progress
Communication
Work closely with internal teams to drive alignment on business objectives and client initiatives
Present proposals, negotiate deals, and communicate complex commercial opportunities effectively
Promote a culture of accountability, collaboration, and customer obsession
Ideal Qualifications
5-7 years of business development experience in Trust & Safety, Monetization, or VIP Concierge services within the video game industry
Proven experience engaging with game publishers at executive levels (CxO, Studio Head, SVP, VP)
Track record negotiating and executing complex deals in excess of $5M
Strong critical thinking, commercial creativity, and process-driven execution
Data-driven mentality and ability to work through ambiguity
High attention to detail and ability to perform under pressure and deadlines
Excellent written and verbal communication skills
Self-motivated and able to thrive in a remote working environment
Willingness to travel as required
What do we offer?
Salary range: $150k - $200k USD yearly
Medical, Dental, and Vision insurance
Vacation, flexible paid time off, personal days
Sick leave
Corporate and floating holidays
Life & Disability coverage
Paid Basic and AD&D insurance
Voluntary Legal, Accident, Critical Illness, and Hospital Indemnity coverage
We are committed to equal opportunities for all employees and potential employees in line with our Well-Established Equal Opportunities Policy.
Location: Remote
Employment Type: Permanent, Full-time
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