Meetings & Incentives Worldwide
IT Technician Assistant - Part-Time, 3-6 Month Contract
Meetings & Incentives Worldwide, Caledonia, New York, United States
IT Technician Assistant, IT Solutions, Information Services
The IT Technician Assistant reports to the V.P. of IT and is tasked with providing technical support to departments across the organization.
This position is located at our office in Caledonia, WI. This is a part-time position (20 hours/week) and is a limited-term position for a duration of 3 months, with an opportunity to extend to 6 months.
What you will do here:
Understanding network environments (servers, workstations, printers, networking equipment, wireless, wired)
Troubleshooting with computer configurations (Windows/Apple)
Work in Microsoft Office365, SharePoint, Teams and Application environment
Assist the Technology department with all new hire/existing employee IT needs
Resolving routine to moderately complex administrative and support issues
Ensuring user satisfaction by providing preventative maintenance
Work closely with internal team members and subject matter experts (consultants)
Provide support to internal members and training as needed
Support IT Services team with miscellaneous projects, as needed
What you will bring:
Associate Degree in Computer Science or related studies a plus. Degree in a related field may substitute. Candidates in the process of completing or near completion of the degree requirement, with one additional year of the specified experience, may be considered. Equivalent work experience may satisfy the degree requirement.
1-2 years of experience, industry preferred
Working knowledge of Office365 and SharePoint applications
What we expect: Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Emotional Intelligence
What we provide:
Competitive salary
Paid holidays
Laptop, additional monitor, and mobile phone
Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third-generation, privately held, certified Women’s Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553
www.meetings-incentives.com
M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
This position is located at our office in Caledonia, WI. This is a part-time position (20 hours/week) and is a limited-term position for a duration of 3 months, with an opportunity to extend to 6 months.
What you will do here:
Understanding network environments (servers, workstations, printers, networking equipment, wireless, wired)
Troubleshooting with computer configurations (Windows/Apple)
Work in Microsoft Office365, SharePoint, Teams and Application environment
Assist the Technology department with all new hire/existing employee IT needs
Resolving routine to moderately complex administrative and support issues
Ensuring user satisfaction by providing preventative maintenance
Work closely with internal team members and subject matter experts (consultants)
Provide support to internal members and training as needed
Support IT Services team with miscellaneous projects, as needed
What you will bring:
Associate Degree in Computer Science or related studies a plus. Degree in a related field may substitute. Candidates in the process of completing or near completion of the degree requirement, with one additional year of the specified experience, may be considered. Equivalent work experience may satisfy the degree requirement.
1-2 years of experience, industry preferred
Working knowledge of Office365 and SharePoint applications
What we expect: Details of these areas are shared during interviews and monthly reviews:
Cultural Excellence
Role Level Function
Emotional Intelligence
What we provide:
Competitive salary
Paid holidays
Laptop, additional monitor, and mobile phone
Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third-generation, privately held, certified Women’s Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil.
M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking.
GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone +1 262-835-3553
www.meetings-incentives.com
M&IW associates are located throughout the US, UK, Latin America and Asia Pacific Regions
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr