Aimbridge Hospitality
Homewood Suites Wilmington Mayfaire - Front Desk Agent
Aimbridge Hospitality, Wilmington, North Carolina, United States, 28412
Front Desk Agent – Homewood Suites Wilmington Mayfaire
Join our team at Aimbridge Hospitality! As a Front Desk Agent, you’ll be the face of the hotel, welcoming guests, handling check‑ins and check‑outs, coordinating requests, and ensuring smooth operations at the desk.
Key Responsibilities
Deliver warm, welcoming service to guests, creating memorable first impressions.
Manage reservations, room assignments, check‑ins, and check‑outs efficiently.
Handle guest requests and resolve issues promptly, demonstrating problem‑solving skills.
Communicate clearly with guests and team members, maintaining a professional tone at all times.
Process payments, handle financial details, and balance the front desk cash drawer.
Maintain a clean, organized, and functional front desk area.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
Benefits
Daily Pay—ask your recruiter for details.
Medical, Dental, and Vision Coverage.
Short‑Term and Long‑Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401(k) Retirement Plan.
Property Information While working at the Homewood Suites in Wilmington, NC, you’ll be close to Wrightsville Beach (under 10 minutes) and Mayfaire Town Center for shops and dining. Nearby attractions include Airlie Gardens, the USS NC Battleship, Screen Gems Studios, and downtown Wilmington. Employees receive free hot breakfast, Wi‑Fi, and access to complimentary Monday‑Thursday evening socials.
Referrals increase your chances of interviewing by 2×.
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Key Responsibilities
Deliver warm, welcoming service to guests, creating memorable first impressions.
Manage reservations, room assignments, check‑ins, and check‑outs efficiently.
Handle guest requests and resolve issues promptly, demonstrating problem‑solving skills.
Communicate clearly with guests and team members, maintaining a professional tone at all times.
Process payments, handle financial details, and balance the front desk cash drawer.
Maintain a clean, organized, and functional front desk area.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred.
Familiarity with hotel management software and Microsoft Office suite.
Benefits
Daily Pay—ask your recruiter for details.
Medical, Dental, and Vision Coverage.
Short‑Term and Long‑Term Disability Income.
Term Life and AD&D Insurance.
Paid Time Off.
Employee Assistance Program.
401(k) Retirement Plan.
Property Information While working at the Homewood Suites in Wilmington, NC, you’ll be close to Wrightsville Beach (under 10 minutes) and Mayfaire Town Center for shops and dining. Nearby attractions include Airlie Gardens, the USS NC Battleship, Screen Gems Studios, and downtown Wilmington. Employees receive free hot breakfast, Wi‑Fi, and access to complimentary Monday‑Thursday evening socials.
Referrals increase your chances of interviewing by 2×.
#J-18808-Ljbffr