OneSpaWorld
ACTUAL POSITION IS NEAR MAUNA KEA AND WAIKOLOA
All candidates must have US Work authorization to be considered for this role
Sign on bonus available.
Mandara Spa is located near the lush and spiritual island of Bali, and now brings that legacy to the region of Hawaii. The spa offers a unique blend of Balinese healing tradition and European techniques in a luxurious environment designed to meet each guest's individual needs.
JOB DESCRIPTION The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information and homecare services are offered. Paying special attention to front‑line guest service excellence standards.
QUALIFICATIONS Experience
Preferred experience working with a Point of Sale system (i.e., Book4Time) and answering phones in a customer‑service‑facing environment, retail a plus.
Technical or Administrative Knowledge
Computer literate with good typing skills.
Able to operate basic business machines (i.e., calculator, fax, printer, copier).
Required Skills and Abilities
Self‑motivated.
Maintain a professional appearance at all times.
At least 1 year of experience answering phones in a customer‑oriented environment.
Demonstrate pleasant and appropriate phone etiquette.
Excellent listening and verbal skills.
Computer literate with good keyboard skills; proficient with Windows.
Ability to operate basic office equipment such as phone, fax, copier, printer, etc.
High school diploma or equivalent.
Team player.
High personal standards and values.
Excellent client care, service excellence, and attention to detail.
Flexible and cooperative.
Ability to meet US employment and eligibility requirements.
COMPENSATION Starting base hourly rate of $17.75 increased annually based on tenure. Incentive compensation programs yielding an average of $1.75 per hour, based on the past year for individuals in this role. Individual performance varies and may exceed location average.
Seniority Level Entry level
Employment Type Full‑time
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All candidates must have US Work authorization to be considered for this role
Sign on bonus available.
Mandara Spa is located near the lush and spiritual island of Bali, and now brings that legacy to the region of Hawaii. The spa offers a unique blend of Balinese healing tradition and European techniques in a luxurious environment designed to meet each guest's individual needs.
JOB DESCRIPTION The Concierge is responsible for participating and monitoring front of house to ensure that all guests are met and welcomed, and that a comprehensive range of information and homecare services are offered. Paying special attention to front‑line guest service excellence standards.
QUALIFICATIONS Experience
Preferred experience working with a Point of Sale system (i.e., Book4Time) and answering phones in a customer‑service‑facing environment, retail a plus.
Technical or Administrative Knowledge
Computer literate with good typing skills.
Able to operate basic business machines (i.e., calculator, fax, printer, copier).
Required Skills and Abilities
Self‑motivated.
Maintain a professional appearance at all times.
At least 1 year of experience answering phones in a customer‑oriented environment.
Demonstrate pleasant and appropriate phone etiquette.
Excellent listening and verbal skills.
Computer literate with good keyboard skills; proficient with Windows.
Ability to operate basic office equipment such as phone, fax, copier, printer, etc.
High school diploma or equivalent.
Team player.
High personal standards and values.
Excellent client care, service excellence, and attention to detail.
Flexible and cooperative.
Ability to meet US employment and eligibility requirements.
COMPENSATION Starting base hourly rate of $17.75 increased annually based on tenure. Incentive compensation programs yielding an average of $1.75 per hour, based on the past year for individuals in this role. Individual performance varies and may exceed location average.
Seniority Level Entry level
Employment Type Full‑time
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