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Omni Hotels & Resorts

AM Restaurant Server - PT

Omni Hotels & Resorts, Tucson, Arizona, United States, 85718

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Job Title:

AM Restaurant Server – PT

Overview Omni Hotels & Resorts is seeking a dedicated AM Restaurant Server for the

Omni Tucson National Resort & Spa . The resort offers a memorable setting with sweeping views of the Santa Catalina Mountains, championship golf courses, and premier hospitality services.

Location Omni Tucson National Resort & Spa , Tucson, AZ.

Job Description To wait on tables promptly and courteously, serving guests and members with extraordinary customer service in accordance with Omni standards.

Responsibilities

Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

Maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

Complete station set‑up and breakdown/side‑work.

Maintain tabletop items and fold napkins according to specified standards.

Polish and clean all water glassware in assigned station during each shift.

Ensure salt and pepper, sugar caddies are full at all times.

Take food and beverage orders and upsell as often as possible.

Bus tables whenever needed due to circumstances; dust all tables to include table legs.

Be pleasant, smile and greet all members and guests, using surnames when obtained.

Send orders using MICROS system.

Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

Alert manager immediately if a member or guest has a suggestion, complaint or issue.

Present accurate check to guest and process payment.

Maintain cleanliness of the restaurant.

Assist in the orientation and training of new associates.

Assist in seating members and guests and answering phones for restaurant and room service as needed.

Cross‑train among other food and beverage outlets as needed.

Maintain knowledge of the resort property.

Attend department meetings and other required company trainings.

Qualifications

Must have availability on Friday morning/early afternoon.

Must have and maintain current Food Handlers and TABC certifications.

Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co‑workers, both in person and by telephone.

Must be able to work in a fast‑paced environment and multitask.

Prior serving and cash‑handling experience preferred.

Must be able to work flexible shifts including weekends and holidays.

MICROS experience preferred.

Physical Requirements

Must be able to stand and walk for an extended period or for an entire shift.

Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Seniority Level Entry level

Employment Type Full‑time

Job Function Management and Manufacturing

Industry Hospitality

EEO & Accommodations Omni Hotels & Resorts is an equal‑opportunity employer – veterans/disability. The EEO is the Law poster and its supplement are available. If you need special assistance to apply, email

applicationassistance@omnihotels.com .

Referrals increase your chances of interviewing at Omni Hotels & Resorts by 2x.

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