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Aimbridge Hospitality

Marriott Pontiac at Centerpoint - Concierge

Aimbridge Hospitality, Pontiac, Michigan, United States, 48340

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Marriott Pontiac at Centerpoint - Concierge Address 3600 Centerpoint Pkwy, Pontiac, MI 48341

Job Description Join our team as a Concierge!

The Concierge is your go-to host for a standout stay! From the moment you arrive until you say goodbye, expect warm welcomes, lively conversations, and instant solutions to any hiccups. Need tips on the city’s best spots or the inside scoop on local events? Just ask! With a smile and a can‑do spirit, our Concierge ensures every guest feels right at home and lends a hand to Sales, Front Office, and Bellman/Van whenever needed.

Key Skills / Responsibilities

The Welcome Wagon:

Greet guests warmly, make them feel at home, and share recommendations about the coffee shop and local area for a memorable visit.

Style & Standards Superstar:

Keep a polished look by following uniform and grooming guidelines, and always meet brand and safety standards.

Brew Crew Captain:

Support daily operations, help hire and train team members, and inspire excellent service and teamwork.

Solution & Support Specialist:

Quickly handle guest questions and requests, arrange special needs, and stay informed on shop functions and events.

Coffee Shop Maestro: Oversee

shop operations, manage transactions, maintain inventory and cleanliness, and assist the team as needed.

Education & Experience

High school diploma or equivalent required; relevant college coursework is a plus.

Hotel or related experience preferred.

Strong communication, problem‑solving, and decision‑making skills.

Ability to handle high‑pressure situations with composure and objectivity.

Comfortable with financial data and basic math.

Benefits

Now offering

Daily Pay ! Ask your Recruiter for more details

Medical, Dental, and Vision Coverage

Short‑Term and Long‑Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Property Information Newly Renovated Lobby, Meeting space and brand new Restaurant 'Woodward's'. Travelers will experience Comfort, convenience and contemporary style at the Auburn Hills Marriott Pontiac. Located right off of highway I‑75, our hotel provides easy access to a plethora of dynamic destinations. Visitors can spend the day making memories at Auburn Hills, Detroit Zoo, M1 Concourse, Bloomfield Hills and Somerset Mall, or take care of business while enjoying convenience to Volkswagen, GM Powertrain and Chrysler Headquarters. After adventures are done, guests can retreat to our upscale rooms and suites. They can lounge on our pillow‑top mattresses while watching their favorite shows on our new 50‑inch flat‑panel TVs. Satisfy cravings by ordering room service, or visit our newly‑renovated Woodward's Restaurant and Lounge for breakfast, lunch, dinner, drinks, and hors d'oeuvres.

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