Naples Beach Club, a Four Seasons Resort
Residences Concierge
Naples Beach Club, a Four Seasons Resort, Naples, Florida, United States, 33939
Join to apply for the
Residences Concierge
role at
Naples Beach Club, a Four Seasons Resort .
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location: A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the Role: The Residences Concierge is an integral part of the Residences at Naples Beach Club. The main objective of this role is to ensure our members have a smooth arrival experience, a highly connected and engaged visit, and an ongoing relationship with our brand and our team. The Residences Concierge team is expected to go above and beyond for our members by utilizing their resources and knowledge of the local Naples area. Our goal is to enhance member experiences and make their stay as enjoyable as possible!
What You Will Do
Customer Service: Maintaining a welcoming, helpful, and discreet environment for every guest
Technology: Answering phone calls while responding to chats and emails that come through our unique computer systems
Communication: Connecting with our members to discuss their needs for transportation, restaurant reservations, amenities, preferences, arrival/departure time, etc.
Teamwork: Working with team members to ensure guests are always taken care of
And More!
What You Bring
Ability to work in a fast‑paced environment while maintaining strong attention to detail
Passion for guest services and hospitality.
Fluency in reading, writing, and spoken English is required.
Knowledge of Naples and the surrounding area is a plus
Experience in a similar role is a plus
What We Offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
To learn more about what it is like to work at Four Seasons, visit: https://www.fourseasons.com/careers/
Connect with us on LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Connect with us on Facebook: https://www.facebook.com/FourSeasonsJobs
Connect with us on Twitter: https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level Not Applicable
Employment type Full‑time
Job function Customer Service
Industries Travel Arrangements and Hospitality
Referrals increase your chances of interviewing at Naples Beach Club, a Four Seasons Resort by 2x
Get notified about new Concierge jobs in
Naples, FL .
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Residences Concierge
role at
Naples Beach Club, a Four Seasons Resort .
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location: A rare gem on Florida’s Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222‑room hotel all within a 125‑acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern‑day elegance, the resort includes residents‑only facilities and amenities, a luxury spa and state‑of‑the‑art well‑being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18‑hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.
About the Role: The Residences Concierge is an integral part of the Residences at Naples Beach Club. The main objective of this role is to ensure our members have a smooth arrival experience, a highly connected and engaged visit, and an ongoing relationship with our brand and our team. The Residences Concierge team is expected to go above and beyond for our members by utilizing their resources and knowledge of the local Naples area. Our goal is to enhance member experiences and make their stay as enjoyable as possible!
What You Will Do
Customer Service: Maintaining a welcoming, helpful, and discreet environment for every guest
Technology: Answering phone calls while responding to chats and emails that come through our unique computer systems
Communication: Connecting with our members to discuss their needs for transportation, restaurant reservations, amenities, preferences, arrival/departure time, etc.
Teamwork: Working with team members to ensure guests are always taken care of
And More!
What You Bring
Ability to work in a fast‑paced environment while maintaining strong attention to detail
Passion for guest services and hospitality.
Fluency in reading, writing, and spoken English is required.
Knowledge of Naples and the surrounding area is a plus
Experience in a similar role is a plus
What We Offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
To learn more about what it is like to work at Four Seasons, visit: https://www.fourseasons.com/careers/
Connect with us on LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
Connect with us on Facebook: https://www.facebook.com/FourSeasonsJobs
Connect with us on Twitter: https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affluent Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Seniority level Not Applicable
Employment type Full‑time
Job function Customer Service
Industries Travel Arrangements and Hospitality
Referrals increase your chances of interviewing at Naples Beach Club, a Four Seasons Resort by 2x
Get notified about new Concierge jobs in
Naples, FL .
#J-18808-Ljbffr