SoulCycle Inc.
Studio Crew, Pasadena
Join to apply for the Studio Crew, Pasadena role at SoulCycle Inc.
Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind‑body‑soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you.
Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job Description SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part‑time employees are committed to forging connections with our riders, providing top‑tier innovative hospitality, and maintaining the highest level of operational excellence, all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.
The Studio Crew part‑time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Roles And Responsibilities Hospitality Champion & Community Builder
Curate impeccable and personalized rider experiences through high‑level customer service and hospitality
Build community with riders so that you can anticipate their wants and needs
Treat the studio as if you’re throwing a party at your home where every rider feels welcome
Provide support to instructors for class check‑in
Be willing and able to assist in all first aid situations
Business Driver
Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
Upsell class packs, renewal memberships, retail, shoes, and water
Drive studio goals through intentional selling
Maintain product knowledge for retail operations
Team Player
Assist Studio Management with daily tasks and projects
Support with training and coaching new hires
Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Studio Maintenance & Environment
Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
Studio cleaning and prepping (bikes, weights, floors, mirrors)
Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)
Qualifications
A love of the SoulCycle brand
An innate love for taking care of humans
Customer service experience
The ability to prioritize and multi‑task within a fast‑paced environment
An openness to receiving and delivering feedback
A natural inclination to complete tasks and perform duties without direction A keen eye for detail
Pay Transparency $18.04 Hourly
Additional Information For additional information visit our Career Site: https://www.soul‑cycle.com/careers/
Seniority level Not Applicable
Employment type Part‑time
Job function Other
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at SoulCycle Inc. by 2x
Get notified about new Crew jobs in
Los Angeles, CA .
#J-18808-Ljbffr
Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind‑body‑soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you.
Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.
Job Description SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part‑time employees are committed to forging connections with our riders, providing top‑tier innovative hospitality, and maintaining the highest level of operational excellence, all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company.
The Studio Crew part‑time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
Roles And Responsibilities Hospitality Champion & Community Builder
Curate impeccable and personalized rider experiences through high‑level customer service and hospitality
Build community with riders so that you can anticipate their wants and needs
Treat the studio as if you’re throwing a party at your home where every rider feels welcome
Provide support to instructors for class check‑in
Be willing and able to assist in all first aid situations
Business Driver
Actively participate in studio specific challenges aimed at driving paid rides, retail sales, and hospitality
Upsell class packs, renewal memberships, retail, shoes, and water
Drive studio goals through intentional selling
Maintain product knowledge for retail operations
Team Player
Assist Studio Management with daily tasks and projects
Support with training and coaching new hires
Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Studio Maintenance & Environment
Maintain the distinct SoulCycle studio aesthetics, atmosphere, and culture
Studio cleaning and prepping (bikes, weights, floors, mirrors)
Common area and bathroom and locker area cleaning (front desk, lockers, retail shelves, office & hallways)
Qualifications
A love of the SoulCycle brand
An innate love for taking care of humans
Customer service experience
The ability to prioritize and multi‑task within a fast‑paced environment
An openness to receiving and delivering feedback
A natural inclination to complete tasks and perform duties without direction A keen eye for detail
Pay Transparency $18.04 Hourly
Additional Information For additional information visit our Career Site: https://www.soul‑cycle.com/careers/
Seniority level Not Applicable
Employment type Part‑time
Job function Other
Industries Wellness and Fitness Services
Referrals increase your chances of interviewing at SoulCycle Inc. by 2x
Get notified about new Crew jobs in
Los Angeles, CA .
#J-18808-Ljbffr