Tailwind Group
Description
Tailwind Group is a top‑twenty owner and manager of off‑campus student housing. We are committed to creating and sustaining a workplace culture that is second to none. We strive to fight for the highest possible good of the people that matter most, including our team members! Attracting and retaining the most talented and passionate individuals in our industry is an ongoing objective. We would love for you to join our team!
The Position The Community Assistant is primarily responsible for providing high‑quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to residents, offer administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property The Quarters East Lansing is a premier housing community consisting of 155 units and 551 beds, built and designed with Michigan State University students in mind.
Job Type Part‑time: up to 29.5 hours per week, variable schedule. Rotating nights and weekends are required and may vary based on property needs.
Compensation Starting at $14.00/hr plus bonus potential. The rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow‑ups with potential residents.
Assist with annual unit turnover and help execute move‑in/move‑out procedures.
Complete administrative and front desk tasks and duties.
Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
Seek feedback from residents and communicate them with the team.
Respond to after‑hour emergency issues as needed.
Perform other duties as directed by the Property Manager.
Requirements
Preferable for Community Assistants to live onsite and be currently enrolled at the university.
Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
Possess strong administrative, organizational, and communication skills.
Demonstrate a high level of integrity and professionalism.
Be a self‑motivated individual and excel at working in a team environment.
Have a positive and innovative approach to problem‑solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.
This position is not eligible for visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.
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The Position The Community Assistant is primarily responsible for providing high‑quality customer service and dedication to our current and future residents. A successful Community Assistant will provide excellent customer service to residents, offer administrative support to the office staff, take pride in the property, and understand that this role is critical to the reputation of the property.
The Property The Quarters East Lansing is a premier housing community consisting of 155 units and 551 beds, built and designed with Michigan State University students in mind.
Job Type Part‑time: up to 29.5 hours per week, variable schedule. Rotating nights and weekends are required and may vary based on property needs.
Compensation Starting at $14.00/hr plus bonus potential. The rate is determined by current market data based on the position requirements and complexities.
Responsibilities & Duties
Demonstrate excellent customer service during each encounter with residents, prospects, vendors, officials, and community members.
Participate and assist with the execution of marketing efforts on campus and in the community, customer appreciation events, and other special events.
Respond to leasing inquiries from prospects by making appointments, conducting tours, maintaining show units, and completing follow‑ups with potential residents.
Assist with annual unit turnover and help execute move‑in/move‑out procedures.
Complete administrative and front desk tasks and duties.
Ensure accurate file documentation and assist in the collection of required fees in accordance with company policy.
Seek feedback from residents and communicate them with the team.
Respond to after‑hour emergency issues as needed.
Perform other duties as directed by the Property Manager.
Requirements
Preferable for Community Assistants to live onsite and be currently enrolled at the university.
Demonstrated ability to work in a growing, fast‑paced environment managing multiple projects simultaneously.
Possess strong administrative, organizational, and communication skills.
Demonstrate a high level of integrity and professionalism.
Be a self‑motivated individual and excel at working in a team environment.
Have a positive and innovative approach to problem‑solving.
Proficiency in all Microsoft Office programs: Excel, Word, PowerPoint, and Outlook.
To learn more about our core values, mission, and vision, check out: http://thetailwindgroup.com/.
This position is not eligible for visa sponsorship at this time. Tailwind Group is an Equal Opportunity Employer.
Notice to Third Party Agencies: We are not accepting resumes from recruiters or employment agencies for this position.
#J-18808-Ljbffr