Surface Experts of Gilbert - Queen Creek
Repair Technician
Surface Experts of Gilbert - Queen Creek, Arizona City, Arizona, United States, 85123
Benefits
Bonus based on performance
Company car
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Base Hourly Rate + Bonus Opportunity: Performance-based commissions starting on day 1
Paid holidays and accruable vacation
Paid Training for new hires
Company Car: Branded company vehicle for job duties
Tools Included: All necessary tools and product are provided
Work/Life Balance: No required overtime, no nights, no weekends
Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist with questions
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.
Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
Job Duties and Responsibilities In the Field Daily
On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Builders, etc.
Customer Service and Communication
Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions
Follow Repair Process
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity
Preferred Qualifications
Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
Experience working in facilities maintenance can be a big plus, but is not required
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
Willingness to commit to learning a skill that may take months to master.
The perfect candidate will also have:
Attention to detail
Ability to manage your own schedule
Customer service experience
Excellent work ethic; and
Enjoy working with a team
Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
The ideal applicant is someone who takes pride in their work and enjoys fixing things. Most of our customers are faced with replacing their counter, floor, tub or other hard surface. As a repair tech we can repair the damage, saving them the hassle and cost of replacement.
Our Core Values
Serve Others
Be a Problem Solver
Trust the Process
#J-18808-Ljbffr
Bonus based on performance
Company car
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Benefits/Perks
Base Hourly Rate + Bonus Opportunity: Performance-based commissions starting on day 1
Paid holidays and accruable vacation
Paid Training for new hires
Company Car: Branded company vehicle for job duties
Tools Included: All necessary tools and product are provided
Work/Life Balance: No required overtime, no nights, no weekends
Ongoing repair training and career development
Dedicated Help Lines: Technician Support Team on call to assist with questions
Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour.
Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.
A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs
Job Duties and Responsibilities In the Field Daily
On the jobsite for 4+ customers per day
On-site Work Orders, customer service, and follow-ups
Working for a variety of customers in different industries including Property Management, Hotels, Builders, etc.
Customer Service and Communication
Display world-class customer service for tenants and property management staff
Track work progress and notes in our CRM/Dispatch tool
Communicate with support team with questions
Follow Repair Process
Understand and utilize our unique 5-step repair process
Employ each tool in your custom tool-kit
Problem-solve repairs with creativity
Preferred Qualifications
Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
Experience working in facilities maintenance can be a big plus, but is not required
An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
Willingness to commit to learning a skill that may take months to master.
The perfect candidate will also have:
Attention to detail
Ability to manage your own schedule
Customer service experience
Excellent work ethic; and
Enjoy working with a team
Our Mission Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.
The ideal applicant is someone who takes pride in their work and enjoys fixing things. Most of our customers are faced with replacing their counter, floor, tub or other hard surface. As a repair tech we can repair the damage, saving them the hassle and cost of replacement.
Our Core Values
Serve Others
Be a Problem Solver
Trust the Process
#J-18808-Ljbffr