Zed Electric, Inc.
Temporary Service Dispatcher & Customer Service Coordinator
Zed Electric, Inc., San Diego, California, United States, 92189
Job Title:
Temporary Service Dispatcher & Customer Service Coordinator
(Approximately 4–7 Month Assignment)
Location:
San Diego, CA (On-site) Employment Type:
Full-Time,
Temporary Schedule:
Monday–Friday, 7:30am–4:30pm
Company Overview – ZED Electric ZED Electric is a thriving electrical service company based in San Diego, known for integrity, craftsmanship, and a commitment to exceptional customer experiences. We foster a positive, growth-driven work culture where every team member is valued.
Job Summary We’re seeking a
Temporary Service Dispatcher & Customer Service Coordinator
to support our operations team during an employee leave period. This role is full-time and expected to last
approximately 4–7 months , with the possibility of extension depending on business needs.
You will work closely with our Operations Manager, handling inbound service requests, dispatching technicians, coordinating schedules, and ensuring smooth customer interactions. This is a key position at the center of our daily operations.
Key Responsibilities
Professionally handle incoming calls and customer inquiries
Schedule and dispatch service technicians using ServiceTitan
Support the Operations Manager with administrative and executive tasks
Communicate clearly with clients, technicians, and vendors
Maintain accurate job notes and service documentation
Monitor daily workflow and adjust dispatch as needed
Track technician progress for efficiency and schedule adherence
Conduct customer follow-ups for scheduling or service updates
Assist with office coordination or executive admin support as needed
Maintain a calm, positive, solution-focused attitude in a fast-paced environment
Preferred Qualifications
2+ years experience in dispatch, CSR, call center, or office coordination
Experience in electrical, plumbing, HVAC, or other trades strongly preferred
College education preferred
Excellent written and verbal communication skills
Highly organized and able to multitask effectively
Experience with ServiceTitan or similar software is a plus
Tech-savvy with iPhones, Google Workspace, and scheduling tools
Strong problem-solving skills and a hospitality mindset
Compensation & Benefits Pay:
$28–$31/hour, depending on experience
Temporary employees are eligible for:
Paid Sick Leave
Paid Holidays (if they fall during the assignment)
Access to training and development while employed
How to Apply Apply at
www.zedelectric.com/careers
and attach your resume. Learn more about our company at
www.zedelectric.com
Keywords (for Search Visibility) Temporary Dispatcher, Temp CSR, Scheduling Coordinator, Customer Service, Admin, Office Coordinator, Executive Assistant, Client Care, Field Service, Electrical, Trades, ServiceTitan, Fast-Paced Environment, Problem Solver, Coordinator, Customer Experience
#J-18808-Ljbffr
Location:
San Diego, CA (On-site) Employment Type:
Full-Time,
Temporary Schedule:
Monday–Friday, 7:30am–4:30pm
Company Overview – ZED Electric ZED Electric is a thriving electrical service company based in San Diego, known for integrity, craftsmanship, and a commitment to exceptional customer experiences. We foster a positive, growth-driven work culture where every team member is valued.
Job Summary We’re seeking a
Temporary Service Dispatcher & Customer Service Coordinator
to support our operations team during an employee leave period. This role is full-time and expected to last
approximately 4–7 months , with the possibility of extension depending on business needs.
You will work closely with our Operations Manager, handling inbound service requests, dispatching technicians, coordinating schedules, and ensuring smooth customer interactions. This is a key position at the center of our daily operations.
Key Responsibilities
Professionally handle incoming calls and customer inquiries
Schedule and dispatch service technicians using ServiceTitan
Support the Operations Manager with administrative and executive tasks
Communicate clearly with clients, technicians, and vendors
Maintain accurate job notes and service documentation
Monitor daily workflow and adjust dispatch as needed
Track technician progress for efficiency and schedule adherence
Conduct customer follow-ups for scheduling or service updates
Assist with office coordination or executive admin support as needed
Maintain a calm, positive, solution-focused attitude in a fast-paced environment
Preferred Qualifications
2+ years experience in dispatch, CSR, call center, or office coordination
Experience in electrical, plumbing, HVAC, or other trades strongly preferred
College education preferred
Excellent written and verbal communication skills
Highly organized and able to multitask effectively
Experience with ServiceTitan or similar software is a plus
Tech-savvy with iPhones, Google Workspace, and scheduling tools
Strong problem-solving skills and a hospitality mindset
Compensation & Benefits Pay:
$28–$31/hour, depending on experience
Temporary employees are eligible for:
Paid Sick Leave
Paid Holidays (if they fall during the assignment)
Access to training and development while employed
How to Apply Apply at
www.zedelectric.com/careers
and attach your resume. Learn more about our company at
www.zedelectric.com
Keywords (for Search Visibility) Temporary Dispatcher, Temp CSR, Scheduling Coordinator, Customer Service, Admin, Office Coordinator, Executive Assistant, Client Care, Field Service, Electrical, Trades, ServiceTitan, Fast-Paced Environment, Problem Solver, Coordinator, Customer Experience
#J-18808-Ljbffr