Hilton Worldwide, Inc.
Guest Service Agent - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide, Inc., Waldorf, Maryland, United States, 20602
Job Description - Guest Service Agent - Grand Wailea, A Waldorf Astoria Resort (HOT0C793)
Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Service Agent to join the team!
Responsibilities
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
Respond to guest inquiries and in a timely, friendly and efficient manner.
Provide driving and/or walking directions to guests to local destinations.
Ensure a high level of product knowledge of the hotel, including directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Provide or obtain accurate information.
Classification: Part-Time
Shift:
Various – must be available to work weekdays, weekends, and holidays. Relief Overnight as needed.
Pay Rate:
The pay rate for this role is $29.51 and is based on applicable and specialized experience and location.
Qualifications
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
Quality
Productivity
Customer Focus
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon the classification and union status of the position.
Schedule Part-time
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Work Locations Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Guest Service Agent to join the team!
Responsibilities
Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests.
Respond to guest inquiries and in a timely, friendly and efficient manner.
Provide driving and/or walking directions to guests to local destinations.
Ensure a high level of product knowledge of the hotel, including directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions.
Assist fellow team members and other departments wherever necessary to maintain positive working relationships.
Provide or obtain accurate information.
Classification: Part-Time
Shift:
Various – must be available to work weekdays, weekends, and holidays. Relief Overnight as needed.
Pay Rate:
The pay rate for this role is $29.51 and is based on applicable and specialized experience and location.
Qualifications
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline.
Quality
Productivity
Customer Focus
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our with Guild Education, including: college degrees and professional certifications*
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon the classification and union status of the position.
Schedule Part-time
#J-18808-Ljbffr