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Raines Company

Room Attendant

Raines Company, Waynesville, North Carolina, United States, 28786

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Room Attendant

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Raines Company

Position Summary:

The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a pleasant and comfortable experience for guests. Established in 1988 as a family‑owned business, Raines has grown into a fully integrated development, management, and investment company that operates world‑leading hotel brands and boutique hotels. We offer comprehensive medical/dental/vision benefits, 401(k), a generous PTO program, and opportunities for career advancement within a winning culture.

Essential Job Functions

Greeting guests and responding to requests

Maintaining a healthy and safe environment in guest rooms

Changing bedding and making beds

Replacing used towels and other bathroom amenities such as shampoo and soap

Sweeping and mopping floors

Vacuuming carpets

Dusting and polishing furniture

Emptying trash containers

Cleaning public areas such as corridors

Reporting any technical issues and maintenance needs

Updating status of guest rooms on assignment board

Restocking cleaning cart and/or supplies

Following all health and safety rules

Attending meetings as required

Experience and Education

Experience in customer service, forward‑facing, or other guest‑related positions

Prior experience in the hospitality industry as a room attendant preferred

Experience cleaning in a customer‑focused environment

Experience with specific brand as it applies

Minimum high school diploma, GED, or equivalent

Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre‑employment background check required.

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