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The Claiborne at Baton Rouge

Concierge

The Claiborne at Baton Rouge, Baton Rouge, Louisiana, us, 70873

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The Claiborne at Baton Rouge is hiring a part-time Concierge. The Concierge is responsible for delivering exceptional customer service to residents, guests, and staff members. This individual will serve as the face of the community and will assist with various tasks and requests to ensure a comfortable and enjoyable living experience for all.

Benefits for all employees include:

Double time on major holidays

free employee meals

up to 1000K employee referral bonus with no limit on how many you can refer

instant access to your pay in between paychecks

Responsibilities:

Provide excellent customer service to residents, guests, and staff members

Greet and warmly welcome visitors and guide them to their destination

Answer phone calls and direct them to the appropriate person or department

Manage the facility’s front desk and maintain a clean and organized workspace

Coordinate transportation services for residents as needed

Assist with organizing and planning resident events and activities

Handle resident inquiries, requests, and complaints in a timely and professional manner

Maintain a working knowledge of the facility’s services, amenities, and policies

Keep track of packages and deliveries for residents and staff members

Maintain a friendly and welcoming atmosphere at all times

Other duties as assigned by the Facility Manager

Requirements:

High school diploma or equivalent

Minimum of 1 year of customer service experience, preferred in a healthcare or hospitality setting

Excellent communication and interpersonal skills

Proficient in Microsoft Office Suite and ability to learn new software systems

Ability to multitask and prioritize tasks effectively

Must be able to work weekends and holidays as needed

Must have a friendly and positive attitude

EEOC Statement: Claiborne Senior Living, LLC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to providing an inclusive and diverse workplace for all employee's.

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