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The Manchester

Room Attendant

The Manchester, Lexington, Kentucky, us, 40598

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Kentucky poet Wendell Berry once said of his home soil, “What I stand for is what I stand on.” The Manchester follows suit — a handsome monument built to Lexington Kentucky’s unbridled enthusiasm, warm Southern light, and full‑galloped feeling.

Responsibilities

Retrieves items from shelves and storerooms, set up cleaning carts with supplies for daily use, constantly organizing carts, and storerooms in a clean and orderly fashion.

Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas, and hallways to maintain a clean and presentable facility at all times.

Uses ladders or stools occasionally to clean hard‑to‑reach areas.

Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls.

Replaces towels, soaps and all room amenities. Restocks literature that has been removed or soiled by previous guests to ensure hotel standards for arriving guests.

Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.

Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners.

Strips bed of all linen and remakes with fresh linen. Checks bedspread, blankets and bed pads for cleanliness and replaces if soiled. Lifts mattresses to check for soil between mattresses and under bed.

Checks closet for cleanliness, wipes closet door, handle, overhead shelves, and restocks the guest room supplies such as hangers, extra blankets, and pillows.

Vacuum rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum the entire area of carpet including underneath furniture and hard‑reaching areas.

Inspects all door and window locks to ensure they are in working order and alerts management to an unsecured or unsafe situation for the safety of guests and employees.

Inspects all room equipment (TV, lights/lamps, faucets, docking stations and iPods) to ensure proper working order and reports any rooms with deficiencies in writing to the Housekeeping Supervisor and/or Housekeeping Manager for prompt repair/resolution.

Secures and maintains custody of equipment, keys and supplies in order to protect and preserve hotel property.

Maintains a friendly, cheerful and courteous demeanor at all times.

Performs other duties as assigned, requested or deemed necessary by management.

Cleans patio/balcony areas by sweeping or hosing the floor and wiping down all furniture and fixtures, picking up garbage and cleaning patio/balcony doors and windows.

Aids other employees and departments to contribute to the best overall performance of the department and hotel.

Qualifications

Able to work flexible hours (nights, weekends).

Responsible, dependable, punctual.

Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Clean and professional appearance.

Must pass a background check.

Physical Qualifications

Must be able to maneuver a fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during the entire workday.

Must be able to bend down and get on and off floor numerous times per day.

Education / Formal Training

High School Diploma/GED

Experience

Experience a plus, but not required.

The Manchester Hotel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm

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