Hyatt Hotels Corporation
Close Inclusive Collection Job Postings Notification
Be the Nashville Expert! Part-Time Concierge at Grand Hyatt. Elevate guest experience.
Grand Hyatt
Posted: Jan 5, 2026
Summary
The Concierge enhances the guest experience by providing personalized services, arranging reservations, and delivering information to ensure a memorable stay. This role directly impacts guest satisfaction, loyalty, and the overall reputation of the property. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
Provide information on hotel services, local attractions, dining, and entertainment. Make reservations, secure tickets, and arrange transportation and travel details. Handle VIP requests, including special product orders and turndown services. Arrange for laundry, cleaning, and repair services for guests’ belongings. Assist with administrative tasks, including authorizing credit applications. Facilitate the sending and receiving of guest packages. Act as host for morning coffee service and create warm guest interactions. Report suspicious behavior to hotel security to maintain a safe environment. Consistently greet guests in a professional, friendly manner to elevate their experience. Perform additional duties as assigned to support the Front Office team. Other duties as assigned. KEY STRENGTHS FOR SUCCESS
Strong guest service orientation with a welcoming and professional demeanor. Ability to follow detailed instructions and perform routine tasks consistently. Reliable problem-solving and multitasking abilities in a fast-paced environment. Physical capability to assist guests by lifting and carrying belongings. Discretion and attentiveness when handling sensitive guest needs or information. PROFESSIONAL EXPERIENCE
Previous guest service or hospitality experience preferred. Demonstrated ability to provide personalized and efficient service. ACADEMIC BACKGROUND
High School Diploma or equivalent required. WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program 401k matching Employee discount program Vacation and Sick Time Pay Rate: $16/hour Requirements
Successful completion of a background check is required prior to employment. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. Our family is always growing. Want to be in the know?
#J-18808-Ljbffr
The Concierge enhances the guest experience by providing personalized services, arranging reservations, and delivering information to ensure a memorable stay. This role directly impacts guest satisfaction, loyalty, and the overall reputation of the property. HOW YOU’LL SHAPE THE EXPERIENCE & FUTURE
Provide information on hotel services, local attractions, dining, and entertainment. Make reservations, secure tickets, and arrange transportation and travel details. Handle VIP requests, including special product orders and turndown services. Arrange for laundry, cleaning, and repair services for guests’ belongings. Assist with administrative tasks, including authorizing credit applications. Facilitate the sending and receiving of guest packages. Act as host for morning coffee service and create warm guest interactions. Report suspicious behavior to hotel security to maintain a safe environment. Consistently greet guests in a professional, friendly manner to elevate their experience. Perform additional duties as assigned to support the Front Office team. Other duties as assigned. KEY STRENGTHS FOR SUCCESS
Strong guest service orientation with a welcoming and professional demeanor. Ability to follow detailed instructions and perform routine tasks consistently. Reliable problem-solving and multitasking abilities in a fast-paced environment. Physical capability to assist guests by lifting and carrying belongings. Discretion and attentiveness when handling sensitive guest needs or information. PROFESSIONAL EXPERIENCE
Previous guest service or hospitality experience preferred. Demonstrated ability to provide personalized and efficient service. ACADEMIC BACKGROUND
High School Diploma or equivalent required. WHAT YOU CAN EXPECT
Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program 401k matching Employee discount program Vacation and Sick Time Pay Rate: $16/hour Requirements
Successful completion of a background check is required prior to employment. This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location. Our family is always growing. Want to be in the know?
#J-18808-Ljbffr