Smith's Food & Drug Centers
Join to apply for the
Online Grocery Pick-Up Clerk
role at
Smith's Food & Drug Centers
in Salt Lake City, Utah.
We are proud to serve over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming as part of the Kroger family. We seek a customer‑focused associate who can efficiently select, gather, and deliver online orders while maintaining product freshness and quality.
What You'll Receive From Us
Comprehensive health coverage (medical, dental, vision, prescription)
Flexible scheduling with paid time off, including holiday and sick pay
Employee assistance programs and financial counseling
Associate discounts on purchases, travel, technology, and more
Up to $21,000 in tuition reimbursement
Career growth opportunities through training programs
Minimum Position Qualifications
Ability to work independently
Ability to read shelf tags
Basic math skills (counting, addition, subtraction)
Excellent oral and written communication skills
Desired Previous Experience
Experience as a personal shopper, warehouse worker, stocking shelves, or cashier
Essential Job Functions
Select and gather products for customers' online orders, focusing on freshness and quality
Initiate and complete the selection process for online orders
Assemble orders, process coupons and payments, and load orders into customers' cars at pick‑up
Scan and bag orders on the go while following bagging standards
Communicate substitutions or exceptions to customers at pick‑up
Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
Adhere to local, state, and federal laws, food safety procedures, and company guidelines
Receive orders from Order Selector and store products in optimal temperature zones
Read and follow directions in order notes
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond promptly
Retrieve each customer's order from all staging locations, verify accuracy, and load into vehicles
Process the orders through the POS system
Determine appropriate substitutions when items are out of stock
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the e‑Commerce supervisor
Inspect equipment and notify the Pick‑Up supervisor of items needing repair
Perform required opening and closing procedures
Assist in training new e‑Commerce team members
Meet or exceed productivity standards
Work cooperatively in a high‑paced, sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform the essential job functions with or without reasonable accommodation
#J-18808-Ljbffr
Online Grocery Pick-Up Clerk
role at
Smith's Food & Drug Centers
in Salt Lake City, Utah.
We are proud to serve over 140 stores across Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming as part of the Kroger family. We seek a customer‑focused associate who can efficiently select, gather, and deliver online orders while maintaining product freshness and quality.
What You'll Receive From Us
Comprehensive health coverage (medical, dental, vision, prescription)
Flexible scheduling with paid time off, including holiday and sick pay
Employee assistance programs and financial counseling
Associate discounts on purchases, travel, technology, and more
Up to $21,000 in tuition reimbursement
Career growth opportunities through training programs
Minimum Position Qualifications
Ability to work independently
Ability to read shelf tags
Basic math skills (counting, addition, subtraction)
Excellent oral and written communication skills
Desired Previous Experience
Experience as a personal shopper, warehouse worker, stocking shelves, or cashier
Essential Job Functions
Select and gather products for customers' online orders, focusing on freshness and quality
Initiate and complete the selection process for online orders
Assemble orders, process coupons and payments, and load orders into customers' cars at pick‑up
Scan and bag orders on the go while following bagging standards
Communicate substitutions or exceptions to customers at pick‑up
Meet or exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
Adhere to local, state, and federal laws, food safety procedures, and company guidelines
Receive orders from Order Selector and store products in optimal temperature zones
Read and follow directions in order notes
Ensure quality and freshness of all items chosen
Communicate with customers via a portable phone and respond promptly
Retrieve each customer's order from all staging locations, verify accuracy, and load into vehicles
Process the orders through the POS system
Determine appropriate substitutions when items are out of stock
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, and item location discrepancies and invalid temperature types to the e‑Commerce supervisor
Inspect equipment and notify the Pick‑Up supervisor of items needing repair
Perform required opening and closing procedures
Assist in training new e‑Commerce team members
Meet or exceed productivity standards
Work cooperatively in a high‑paced, sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform the essential job functions with or without reasonable accommodation
#J-18808-Ljbffr