PJ's Coffee
Benefits
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job Summary The
barista
is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.
Responsibilities
Present a positive image of PJ's customers and coworkers
Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
Follow cash handling procedures accurately
Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
Alert management to operational needs, equipment failure, and necessary improvements that are needed
Enforce and abide by company policies, procedures, and safety rules
Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Qualifications
Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
Outgoing and engaging personality
Exceptional communication and relationship-building skills
Ability to multi-task and work in a fast-paced, team environment
Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting, and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold Brew™ Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
Some Perks of Joining PJ's Include:
Flexible Schedules
Enjoyable Work Environment with Supportive Management
Employee Incentives
Growth Potential
"Working at PJ's makes you appreciate the existence of local, community based coffee shops. Most of the customers have been going there for years and their children follow suit. Customers feel comfortable and often end up spending a few hours or more daily at the cafe. Coworkers are trustworthy and hardworking and are all fully capable of handling a large volume of customers on their own. The manager goes out of his way to make sure his employees are well educated about their job so as to better appreciate it."
#J-18808-Ljbffr
Ongoing Management and leadership training opportunities
Employee retail and shift discounts
Prize opportunities through national contests
Local, regional, and national awards and recognition
Job Summary The
barista
is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.
Responsibilities
Present a positive image of PJ's customers and coworkers
Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
Follow cash handling procedures accurately
Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
Alert management to operational needs, equipment failure, and necessary improvements that are needed
Enforce and abide by company policies, procedures, and safety rules
Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations
Qualifications
Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
Outgoing and engaging personality
Exceptional communication and relationship-building skills
Ability to multi-task and work in a fast-paced, team environment
Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)
PJ’s Coffee of New Orleans was founded in 1978 by Phyllis Jordan, a pioneer in the coffee industry who embraced high-quality beans, superior roasting methods, and a pure passion for the art of coffee making. Today, PJ’s Coffee is recognized for harvesting, roasting, and personally crafting gourmet drinks using only the top 1% of Arabica beans and delicious organic tea. In addition, our selection of fresh breakfast pastries and hot breakfast sandwiches makes for the perfect beverage pairing.
PJ’s Coffee carries a complete line of espresso-based beverages, flavored coffee, and award-winning Original Cold Brew™ Iced Coffee. PJ’s Coffee is committed to bringing our customers the freshest coffee possible, while developing programs to ensure quality of life is improved through community initiatives and by supporting local school programs.
Some Perks of Joining PJ's Include:
Flexible Schedules
Enjoyable Work Environment with Supportive Management
Employee Incentives
Growth Potential
"Working at PJ's makes you appreciate the existence of local, community based coffee shops. Most of the customers have been going there for years and their children follow suit. Customers feel comfortable and often end up spending a few hours or more daily at the cafe. Coworkers are trustworthy and hardworking and are all fully capable of handling a large volume of customers on their own. The manager goes out of his way to make sure his employees are well educated about their job so as to better appreciate it."
#J-18808-Ljbffr