Abercrombie & Fitch Co.
Hollister - Key Lead, Castle Rock Outlets
Abercrombie & Fitch Co., Castle Rock, Colorado, United States, 80104
Hollister - Key Lead, Castle Rock Outlets
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Hollister - Key Lead, Castle Rock Outlets
role at
Abercrombie & Fitch Co.
Location Castle Rock, CO
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores across North America, Europe, Asia and the Middle East, as well as e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A&F Co., we lead with purpose and always put our people first.
Seniority Level Entry level
Employment Type Part‑time
Job Function Customer Service
Job Description The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements:
Schedule will vary weekly; expect at least 12‑16 hours per week.
Required availability on Saturdays, Sundays and certain holidays.
During peak timeframes, hours will increase to support business needs.
Qualifications
Education:
High School Diploma/G.E.D. equivalent preferred.
Retail Experience:
At least 1 year preferred.
Supervisor/ Managerial Experience:
Not required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni‑Channel Services
Benefits
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement Opportunity to Become a Brand Affiliate
Training and Development
A Global Team that celebrates you for being YOU
Compensation The starting rate for this position is $21.30 per hour. (Recruiting pay range: $21.30‑$21.30 per hour.) Pay may be modified in the future.
Equal Employment Opportunity Statement Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Hollister - Key Lead, Castle Rock Outlets
role at
Abercrombie & Fitch Co.
Location Castle Rock, CO
Company Description Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Over 750 stores across North America, Europe, Asia and the Middle East, as well as e‑commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At A&F Co., we lead with purpose and always put our people first.
Seniority Level Entry level
Employment Type Part‑time
Job Function Customer Service
Job Description The Key Lead is responsible for ensuring all customers receive quality in‑store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements:
Schedule will vary weekly; expect at least 12‑16 hours per week.
Required availability on Saturdays, Sundays and certain holidays.
During peak timeframes, hours will increase to support business needs.
Qualifications
Education:
High School Diploma/G.E.D. equivalent preferred.
Retail Experience:
At least 1 year preferred.
Supervisor/ Managerial Experience:
Not required.
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni‑Channel Services
Benefits
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement Opportunity to Become a Brand Affiliate
Training and Development
A Global Team that celebrates you for being YOU
Compensation The starting rate for this position is $21.30 per hour. (Recruiting pay range: $21.30‑$21.30 per hour.) Pay may be modified in the future.
Equal Employment Opportunity Statement Abercrombie & Fitch Co. is an Equal Opportunity employer.
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