M.C. Dean, Inc.
M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.
Overview Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities
The Critical Power Group maintains, services, and troubleshoots UPS systems, batteries, and other critical infrastructure equipment.
Technicians are factory trained on most major UPS manufacturers (MGE/APC, Liebert, Toshiba/Mitsubishi, Powerware/Eaton, etc.).
Perform preventive maintenance, equipment testing, and emergency service calls at high‑profile government, institutional, and commercial facilities.
Provide engineering and technical support to customers and other divisions of M.C. Dean.
Daily travel with independent work structure.
Emergency call availability 24/7 unless on PTO or Off Call.
Maintain/safeguard company‑issued equipment, tools, and instruments.
Battery repair & replacement; installations and replacements.
Perform required preventative maintenance service to equipment under contract as scheduled.
Customer contact and interface.
Communicate availability status to corporate office, team lead, or manager.
Protect company proprietary information, manuals, and records.
Use electronic and electrical test equipment as necessary.
Coordinate and manage all on‑site subcontractors hired by M.C. Dean as necessary.
Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
Ensure work is performed to M.C. Dean Standards.
Complete all paperwork, including field service reports, timesheets, and expense reports, and other job‑required reports timely and accurately.
Provide technical support to customers upon request.
Maintain technical documentation for study and/or review.
Attend product‑specific training as company deems necessary.
Cross‑train other UPS technicians as needed.
Inspect power electronic systems and their associated controls.
Certify systems and components adhere to quality standards.
Review and check system drawings and specifications for accuracy and completeness.
Provide technical assistance and expertise on power electronic devices.
Maintain operational expertise with instruments such as digital multimeter, power analyzer, infrared camera, digital camera, insulation test equipment, EMI/EMF meters, battery test equipment, oscilloscope.
Require 7×24×365 availability when on call; job may require overnight travel at company expense.
Perform other duties as assigned.
Supervisory Controls
Work is performed under general supervision of regional managers and team leads.
Technician receives assignments in terms of schedules, priorities, and general instructions.
Technician works independently within established policies, procedures, and production schedules.
Primary purpose is inspection and certification of power electronics to achieve reliability, availability, and quality while sustaining maintainability.
Qualifications
Minimum of 7+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutter, APC, MGE, Schneider Electric, Powerware/Eaton) with progressively difficult experience in power electronic system maintenance and repair.
Experience with various UPS systems, batteries, test equipment, and electrical apparatuses such as switchgears, panels, breakers, disconnects, ATSs, and generators.
AA/BS degree in Electrical and/or Electronics or equivalent training.
Candidate Expectations
Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams.
Strong working knowledge of NEC, maintenance practices, supply procedures, and quality control procedures.
Ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and employ testing and inspection techniques.
Use of laptop computer, various software packages, and electronic communication devices.
Strong written and oral communication skills.
Future training and certification requirements: various manufacturer maintenance courses, power quality training/certification.
Technician proficiency in Microsoft Office products.
Abilities
Lift, carry, and move objects up to 50 lb regularly.
Relocate a 12‑foot stepladder without assistance.
Work at heights up to 60 ft, using scaffolds, aerial lifts, catwalks, and ladders.
Perform repetitive movements such as walking, climbing, lifting, squatting, crawling, kneeling, pushing, pulling, and reaching overhead.
Good vision (corrected or uncorrected); ability to see in color; ability to hear and communicate in English.
Use a standard ladder without exceeding the weight limit while carrying tools.
Recognize when something is wrong or likely to go wrong.
Apply general rules to specific problems to produce logical answers.
Combine pieces of information to form general rules or conclusions.
See details at close range (within a few feet).
Listen to and understand spoken information and ideas.
Benefits
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401(k) retirement plan
Military Reserve pay offset
Paid maternity leave
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Engineering and Information Technology
Industries: Design Services
Location
Richmond, VA
Salary
$100,000.00 – $175,000.00
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Overview Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward‑thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.
Responsibilities
The Critical Power Group maintains, services, and troubleshoots UPS systems, batteries, and other critical infrastructure equipment.
Technicians are factory trained on most major UPS manufacturers (MGE/APC, Liebert, Toshiba/Mitsubishi, Powerware/Eaton, etc.).
Perform preventive maintenance, equipment testing, and emergency service calls at high‑profile government, institutional, and commercial facilities.
Provide engineering and technical support to customers and other divisions of M.C. Dean.
Daily travel with independent work structure.
Emergency call availability 24/7 unless on PTO or Off Call.
Maintain/safeguard company‑issued equipment, tools, and instruments.
Battery repair & replacement; installations and replacements.
Perform required preventative maintenance service to equipment under contract as scheduled.
Customer contact and interface.
Communicate availability status to corporate office, team lead, or manager.
Protect company proprietary information, manuals, and records.
Use electronic and electrical test equipment as necessary.
Coordinate and manage all on‑site subcontractors hired by M.C. Dean as necessary.
Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company.
Ensure work is performed to M.C. Dean Standards.
Complete all paperwork, including field service reports, timesheets, and expense reports, and other job‑required reports timely and accurately.
Provide technical support to customers upon request.
Maintain technical documentation for study and/or review.
Attend product‑specific training as company deems necessary.
Cross‑train other UPS technicians as needed.
Inspect power electronic systems and their associated controls.
Certify systems and components adhere to quality standards.
Review and check system drawings and specifications for accuracy and completeness.
Provide technical assistance and expertise on power electronic devices.
Maintain operational expertise with instruments such as digital multimeter, power analyzer, infrared camera, digital camera, insulation test equipment, EMI/EMF meters, battery test equipment, oscilloscope.
Require 7×24×365 availability when on call; job may require overnight travel at company expense.
Perform other duties as assigned.
Supervisory Controls
Work is performed under general supervision of regional managers and team leads.
Technician receives assignments in terms of schedules, priorities, and general instructions.
Technician works independently within established policies, procedures, and production schedules.
Primary purpose is inspection and certification of power electronics to achieve reliability, availability, and quality while sustaining maintainability.
Qualifications
Minimum of 7+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutter, APC, MGE, Schneider Electric, Powerware/Eaton) with progressively difficult experience in power electronic system maintenance and repair.
Experience with various UPS systems, batteries, test equipment, and electrical apparatuses such as switchgears, panels, breakers, disconnects, ATSs, and generators.
AA/BS degree in Electrical and/or Electronics or equivalent training.
Candidate Expectations
Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams.
Strong working knowledge of NEC, maintenance practices, supply procedures, and quality control procedures.
Ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and employ testing and inspection techniques.
Use of laptop computer, various software packages, and electronic communication devices.
Strong written and oral communication skills.
Future training and certification requirements: various manufacturer maintenance courses, power quality training/certification.
Technician proficiency in Microsoft Office products.
Abilities
Lift, carry, and move objects up to 50 lb regularly.
Relocate a 12‑foot stepladder without assistance.
Work at heights up to 60 ft, using scaffolds, aerial lifts, catwalks, and ladders.
Perform repetitive movements such as walking, climbing, lifting, squatting, crawling, kneeling, pushing, pulling, and reaching overhead.
Good vision (corrected or uncorrected); ability to see in color; ability to hear and communicate in English.
Use a standard ladder without exceeding the weight limit while carrying tools.
Recognize when something is wrong or likely to go wrong.
Apply general rules to specific problems to produce logical answers.
Combine pieces of information to form general rules or conclusions.
See details at close range (within a few feet).
Listen to and understand spoken information and ideas.
Benefits
A competitive salary
Medical, dental, vision, life, and disability insurance
Paid time off
Tuition reimbursement
401(k) retirement plan
Military Reserve pay offset
Paid maternity leave
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Engineering and Information Technology
Industries: Design Services
Location
Richmond, VA
Salary
$100,000.00 – $175,000.00
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