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The Sports Facilities Companies

Guest Services and Events Team Member - Starkville Parks and Recreation

The Sports Facilities Companies, Starkville, Mississippi, us, 39760

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Guest Services and Events Team Member - Starkville Parks and Recreation

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The Sports Facilities Companies

Location: Starkville, MS

Department: Operations

Reports to: Director of Operations

Status: Part‑time

About the Company: Starkville Parks & Recreation and Cornerstone Sports Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Starkville, MS. It is a member of The Sports Facilities Companies (SFC), the nation’s leading resource for managing and developing sports, recreation, wellness, and events facilities.

Position Summary: The Guest Services & Events Team Member provides the first point of contact for all guests, delivering excellent customer service and knowledge of facility programs and offerings.

Primary Responsibilities

Greet guests and provide information and wayfinding as needed

Provide courteous and friendly first‑in‑class service to all guests

Register guests and process payments for leagues, camps, clinics, drop‑in, etc.

Be knowledgeable about facility programs (format, pricing, meeting dates/times)

Operate ticket sales booth and handle cash

Supervise athletic fields and enforce rules during events

Occasionally record event scores (tournaments/leagues) and print game sheets

Maintain confidentiality and discretion with guest and Team Member information

Professionally resolve guest concerns and complaints and / or direct to appropriate Manager

Maintain a clean space and perform regular walk‑throughs (indoor/outdoor) to ensure venue cleanliness

Know and enforce the venue policies and procedures

Complete special projects, daily assignments, and other duties as assigned

Minimum Qualifications

Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary

Excellent communication skills, both verbal and written

Ability to maintain focus in a high‑volume, fast‑paced environment

Customer service and cash handling experience preferred or quick study

Must be at least 16 years of age

Working Conditions And Physical Demands

Must be able to lift 20 pounds waist high

May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, or bend

Will be required to operate a computer

Facility has intermittent noise

Job Posted by ApplicantPro

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