The Dollywood Company
Baker II - Dollywood Theme Park - Full Time Seasonal
The Dollywood Company, Pigeon Forge, Tennessee, us, 37868
Baker II - Dollywood Theme Park - Full Time Seasonal
At Dollywood Parks & Resorts, we create memories worth repeating. Every day across all properties located in the Great Smoky Mountains of East Tennessee, we strive to make the experience different not by touch or sight, but by feeling. We are seeking a Baker II who will embody this mission, bring families closer together, and care deeply about our brand.
Summary of Essential Functions and Responsibilities
Produces and decorates high quality bakery items including homemade breads, muffins, cookies, cakes, pies, danish, etc.
Acts as quality assurance inspector, ensuring food is of high quality.
Follows bakery production schedules to ensure the proper amount of product is on display at all times.
Provides guests with professional show‑manship via observation window overlooking the production area of the bakery.
Follows preparation/food handling standards ensuring proper portion control.
Ensures all products are presented to guest in a visually appealing and appetizing manner.
Follows all procedures regarding labeling, dating, and/or rotating standards including usage of day dots, FIFO (First In First Out), etc.
Follows proper procedures for inventory, portion control, ordering, scheduling, and maintaining work area cleanliness.
Maintains proper sanitation: scrub, sweeping, dishwashing, mopping, trash removal, etc.
Hosts may be asked to work past their scheduled shift; on slower days hosts may be sent home after 3 hours or called off for the day.
Be available and willing to work at different locations across the Dollywood Properties.
Follows all Authorized Operator Training Procedures.
Complies with state and local health department regulations as well as Culinary Services departmental policies.
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests.
Knows, understands, & enforces the use of the “Start Fresh” program when necessary.
Knowledgeable of proper cooking temperatures and hold times and is responsible for taking and recording food temperatures hourly.
Learns and understands the Culinary Services Check 5.
Hosts are expected to be able to answer guest questions concerning Park layout and menu item availability.
Education and Experience Required
Must be at least 16 years of age.
High school diploma or equivalent.
Previous bakery experience preferred.
Must successfully complete a post‑employment offer background check and drug screening.
Knowledge, Skills, and Abilities
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, self‑less, forgiving, honest, and committed.
Must be self‑motivated and disciplined.
Must be able to prioritize and complete work assignments on a timely basis.
Must maintain strict confidentiality and judgment regarding privileged information.
Must be willing to constantly improve.
Must have professional appearance with good personal hygiene.
Must promote and support a team environment by cooperating and helping co‑workers.
Must adapt to changes easily.
Must be sensitive to the needs of our guests and feel empowered to act to meet their needs within company guidelines.
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors, and other employees.
Able to comprehend instructions, retain information, and follow recipes.
Able to maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays as necessary.
Able to tolerate a fast‑paced environment, with flexibility to handle frequent changes in priorities.
Ability to move about in confined areas.
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests.
Ability to walk, sit, or stand for long/short periods of time.
Ability to safely operate equipment according to company and manufacturer guidelines.
Ability to safely navigate work environment.
Able to reach high and low to get supplies.
Able to have manual dexterity to do detailed work.
Able to make decisions by analyzing information allowing on‑the‑spot correction of guest concerns.
Ability to recall information.
Ability to receive, process and retain information to follow work instructions.
Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk‑ins, freezers, climate changes, and work outdoors.
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment.
Ability to work with others in a friendly, positive manner.
Must be able to lift 30 lbs with or without a 2‑person lift; 30+ lbs require a 2‑person lift.
Must take Start Fresh training and implement all safety aspects of Start Fresh training.
Must be able to work and tolerate temperatures ranging from 0 to 120 degrees.
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices.
Ability to read/understand written instructions and company policies/procedures.
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world.
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Summary of Essential Functions and Responsibilities
Produces and decorates high quality bakery items including homemade breads, muffins, cookies, cakes, pies, danish, etc.
Acts as quality assurance inspector, ensuring food is of high quality.
Follows bakery production schedules to ensure the proper amount of product is on display at all times.
Provides guests with professional show‑manship via observation window overlooking the production area of the bakery.
Follows preparation/food handling standards ensuring proper portion control.
Ensures all products are presented to guest in a visually appealing and appetizing manner.
Follows all procedures regarding labeling, dating, and/or rotating standards including usage of day dots, FIFO (First In First Out), etc.
Follows proper procedures for inventory, portion control, ordering, scheduling, and maintaining work area cleanliness.
Maintains proper sanitation: scrub, sweeping, dishwashing, mopping, trash removal, etc.
Hosts may be asked to work past their scheduled shift; on slower days hosts may be sent home after 3 hours or called off for the day.
Be available and willing to work at different locations across the Dollywood Properties.
Follows all Authorized Operator Training Procedures.
Complies with state and local health department regulations as well as Culinary Services departmental policies.
Be an active participant in safety issues relating to personal safety and the safety of fellow hosts and guests.
Knows, understands, & enforces the use of the “Start Fresh” program when necessary.
Knowledgeable of proper cooking temperatures and hold times and is responsible for taking and recording food temperatures hourly.
Learns and understands the Culinary Services Check 5.
Hosts are expected to be able to answer guest questions concerning Park layout and menu item availability.
Education and Experience Required
Must be at least 16 years of age.
High school diploma or equivalent.
Previous bakery experience preferred.
Must successfully complete a post‑employment offer background check and drug screening.
Knowledge, Skills, and Abilities
Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, self‑less, forgiving, honest, and committed.
Must be self‑motivated and disciplined.
Must be able to prioritize and complete work assignments on a timely basis.
Must maintain strict confidentiality and judgment regarding privileged information.
Must be willing to constantly improve.
Must have professional appearance with good personal hygiene.
Must promote and support a team environment by cooperating and helping co‑workers.
Must adapt to changes easily.
Must be sensitive to the needs of our guests and feel empowered to act to meet their needs within company guidelines.
Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
Able to smile and make eye contact to make a friendly impression when greeting guests, vendors, and other employees.
Able to comprehend instructions, retain information, and follow recipes.
Able to maintain dependable work attendance and flexibility with assigned work schedules, including any required overtime, evenings, weekends, and holidays as necessary.
Able to tolerate a fast‑paced environment, with flexibility to handle frequent changes in priorities.
Ability to move about in confined areas.
Able to stand, balance, kneel, stoop, and bend to maintain clean work environment and serve guests.
Ability to walk, sit, or stand for long/short periods of time.
Ability to safely operate equipment according to company and manufacturer guidelines.
Ability to safely navigate work environment.
Able to reach high and low to get supplies.
Able to have manual dexterity to do detailed work.
Able to make decisions by analyzing information allowing on‑the‑spot correction of guest concerns.
Ability to recall information.
Ability to receive, process and retain information to follow work instructions.
Ability to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk‑ins, freezers, climate changes, and work outdoors.
Ability to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, Tide, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment.
Ability to work with others in a friendly, positive manner.
Must be able to lift 30 lbs with or without a 2‑person lift; 30+ lbs require a 2‑person lift.
Must take Start Fresh training and implement all safety aspects of Start Fresh training.
Must be able to work and tolerate temperatures ranging from 0 to 120 degrees.
Must comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices.
Ability to read/understand written instructions and company policies/procedures.
The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever‑changing world.
#J-18808-Ljbffr