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Hotel Management and Consulting, Inc.

Night Guest Attendant

Hotel Management and Consulting, Inc., Austin, Texas, us, 78716

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Exciting Opportunity: Night Guest Attendant WoodSpring Suites in Braker Lane, TX – Hotel Management and Consulting, Inc.

About the Role Hotel Management & Consulting is seeking a positive, professional, and problem‑solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position primarily involves working independently during the overnight shift.

Our Culture We believe in a performance‑based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits

Hourly Rate: $16.00 - $18.00 (dependent on experience)

DailyPay Access: Flexible pay options to access your earnings when you need them.

Medical, dental, and vision benefits for full‑time employees.

Company paid time off (PTO).

Employee Assistance Program.

Career Growth: Opportunities for advancement within the company.

Primary Duties

Conduct regular physical inspections of the property during the night, ensuring safety and security.

Assist with check‑in and check‑out of guests during after‑hours, providing excellent customer service and addressing any guest needs or concerns.

Complete laundry responsibilities: washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.

Perform cleaning tasks as needed: vacuuming, dusting, and sanitizing public areas; stock and distribute cleaning supplies; prepare rooms cleared by housekeeping during the day shift.

Know and follow property emergency procedures and ensure the security needs of the property and guests.

Other duties as assigned.

Preferred Qualifications

Minimum of one year in customer service; hotel operations experience preferred.

Proficient computer skills.

Excellent communication skills.

Strong organizational, time‑management, and problem‑solving skills.

Proactive in solving problems.

Physical Requirements

Tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods.

Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Hospitality

Equal Employment Opportunity Statement Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description is not an employment contract. The employment relationship remains “at will”. These requirements may be reasonably accommodated for qualified disabled individuals. EEO: All employees and applicants are provided equal employment opportunities without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit factors. The company complies with all applicable federal, state, and local laws governing non‑discrimination. In the event of a favorable hiring decision, E‑Verify participation. Unlawful harassment is strictly prohibited. We are a drug‑free workplace.

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