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Kroger

DELI/COFFEE SHOP BARISTA

Kroger, Anderson, Indiana, United States, 46016

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DELI/COFFEE SHOP BARISTA

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Job Description Exceed service standards by providing customers with prompt, quality coffee selection, purchase, and preparation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

Promote and follow company initiatives

Greet customers, answer questions, and suggest product to enhance service and meet sales goals

Maintain cleanliness of customer service area and equipment

Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard

Follow store policies and procedures

Perform cleaning tasks in accordance with the duty rosters and cleaning standards

Follow standards for merchandising, stocking, rotating, and storing all products

Follow cash handling and register policiesFollow inventory stocking and recording guidelines

Ability to work cooperatively in high paced and sometimes stressful environment

Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to follow directions and seek assistance when necessary to resolve customer and business issues

Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Qualifications

High school diploma or general education degree (GED), plus six months of experience in customer service; or combination of relevant education and experience

Ability to complete Initial Store Training and pass barista certification with a score of 90% or better

Ability to work in a fast-paced environment

Ability to work weekends on a regular basis, work any shift and work overtime as needed

Accuracy/attention to detail

Ability to organize/prioritize tasks/projects

Desired Qualifications

Knowledge of company policies, procedures, and organizational structure

Familiarity with industry/technical terms and processes

Seniority Level

Entry level

Employment Type

Part-time

Job Function

Management and Manufacturing

Industries

Retail

About Us Based in Indiana, Pay Less merged with The Kroger Company in 1999. Today, we’re proudly serving Pay Less customers in 9 stores throughout Anderson, Lafayette, Muncie and West Lafayette. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Pay Less family!

What You’ll Receive From Us

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

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