Flow Control Group
ERP Trainer
Join Flow Control Group as an energetic and knowledgeable ERP Trainer to support new and existing users of ERP solutions such as Epicor Prophet 21 and NetSuite. This role focuses on developing engaging training materials, delivering hands‑on training sessions, and driving adoption of P21 modules across the organization.
Key Responsibilities
Design and deliver training programs for ERP modules such as Order Entry, Purchasing, Inventory Management, Service Order Entry, Production, AP/AR, GL.
Develop instructional materials, manuals, SOPs, and eLearning content tailored to user roles (inside sales, warehouse, service, etc.).
Conduct remote and on‑site training sessions during ERP go‑lives, onboarding, and refresher periods.
Collaborate with the ERP implementation team to understand new features and changes that impact users.
Gather feedback from users to continuously improve training materials and methods.
Track user engagement, knowledge retention, and adoption metrics.
Qualifications
5+ years of experience delivering ERP training, with Epicor P21 preferred.
Experience in adult learning principles, instructional design, and change management.
Excellent verbal and written communication skills.
Familiarity with training tools such as Articulate, WalkMe, LMS platforms, or Microsoft PowerPoint.
Knowledge of distribution, warehouse, or service operations is a plus.
Bachelor’s degree in Education, Business, or related field (or equivalent experience).
Why Build a Career with Us? Flow Control Group is a 100% employee‑owned organization with a dynamic culture that values ownership, accountability, and customer service. Employees benefit from competitive medical, dental, vision, and 401(k) matching, paid time off, parental leave, and a broad‑based employee ownership program that extends to all portfolio companies. The FCG University platform offers over 80k courses, and a supportive environment encourages mentorship, career growth, and continuous learning.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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Key Responsibilities
Design and deliver training programs for ERP modules such as Order Entry, Purchasing, Inventory Management, Service Order Entry, Production, AP/AR, GL.
Develop instructional materials, manuals, SOPs, and eLearning content tailored to user roles (inside sales, warehouse, service, etc.).
Conduct remote and on‑site training sessions during ERP go‑lives, onboarding, and refresher periods.
Collaborate with the ERP implementation team to understand new features and changes that impact users.
Gather feedback from users to continuously improve training materials and methods.
Track user engagement, knowledge retention, and adoption metrics.
Qualifications
5+ years of experience delivering ERP training, with Epicor P21 preferred.
Experience in adult learning principles, instructional design, and change management.
Excellent verbal and written communication skills.
Familiarity with training tools such as Articulate, WalkMe, LMS platforms, or Microsoft PowerPoint.
Knowledge of distribution, warehouse, or service operations is a plus.
Bachelor’s degree in Education, Business, or related field (or equivalent experience).
Why Build a Career with Us? Flow Control Group is a 100% employee‑owned organization with a dynamic culture that values ownership, accountability, and customer service. Employees benefit from competitive medical, dental, vision, and 401(k) matching, paid time off, parental leave, and a broad‑based employee ownership program that extends to all portfolio companies. The FCG University platform offers over 80k courses, and a supportive environment encourages mentorship, career growth, and continuous learning.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
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