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TDS Telecommunications LLC

Broadband Technician I

TDS Telecommunications LLC, Mooresville, North Carolina, United States, 28115

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Overview At TDS Telecom, connecting people is at the heart of everything we do. We leverages cutting‑edge fiber internet technology to strengthen communities create a better world through meaningful connections. Ready to make an impact?

Responsibilities

Perform connects, disconnects, upgrades, downgrades, and relocates; install additional outlets and remove equipment.

Install basic cable wiring and hardware from the tap to the customer’s equipment for reception of cable and other company services.

Perform all work to conform to quality control guidelines (OSHA, FCC, NEC, NESC).

Assure proper signal levels and picture quality on all television sets; clean the premises of all debris after installation.

Promote cable, internet, and other company services; educate the customer on proper use of the service.

Clean, maintain, stock, and secure assigned vehicle and equipment.

Perform other duties as requested by supervisor.

Qualifications

Must have a valid driver’s license.

Must follow TDS attendance guidelines and meet business needs.

Upon hire, pass all required customer‑specific background checks.

Available for on‑call/standby responsibilities; willing to work overtime as needed.

Successfully complete all components of the Safety Course curriculum.

Maintain DOT requirements for operating vehicles with a combined GVRW >10,000 lbs.

Strong work ethic, team‑player, and practical knowledge of computer applications.

Demonstrated customer service, sales skills, and effective communication (verbal and written).

Ability to work in a fast‑paced, dynamic environment; physical ability to dig, lift, and climb.

Successful completion of the SCTE Broadband Premise Install test within the first 3 months of employment.

Physical Demands and Work Environment Requires regular sitting, standing, writing, and operating a computer keyboard and telephone. Frequently move, reach, stoop, kneel, crouch, or crawl. May lift up to 50 lbs frequently and up to 100 lbs occasionally. Exposed to moving mechanical parts, heavy equipment, and possible extreme weather conditions.

Benefits

Medical, Dental, Vision Coverage

Life Insurance, 401(k) Plan

Generous Vacation & Paid Sick Leave

Seven Paid National Holidays & One Floating Holiday

Paid Parental Leave (6 weeks after 12 months)

Adoption & Surrogacy Assistance

Employee Assistance & Wellness Programs

Short‑Term & Long‑Term Disability (30+ hrs)

TDS Service Discounts

Education Assistance

Paid Volunteer Time

Who is TDS Telecom TDS Telecom provides high‑speed internet, TV entertainment, and phone services to a diverse range of communities across the U.S. With over 50 years of experience, we build and expand fiber optic networks that bring cutting‑edge connectivity to neighborhoods nationwide.

Equal Employment Opportunity (EEO) We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role‑specific competencies.

Pay Range (Hr./Yr.) $22.62/Hr. – $33.94/Hr.

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