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Diamond Pet Foods

Administrative Office Assistant

Diamond Pet Foods, Rushville, Indiana, United States, 46173

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Administrative Office Assistant

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Diamond Pet Foods

Job Scope The Administrative Office Assistant is responsible for providing administrative support to the office through a wide array of tasks while upholding Diamond Pet Foods’ overall mission.

Duties and Responsibilities

Provide outstanding internal and external customer service

Promptly answer incoming calls utilizing a multi-line phone system with proper phone etiquette

Promptly answer/greet door visitors assisting/checking them in/out accordingly

Assist with courier shipping labels and confirm receipt of packages through various couriers and vendors

Process invoices and POD's accurately for Accounts Payables

Process AP statements and request invoices

Review and confirm all information on Receiving Logs are accurate and keyed into the system correctly

Responsible for sending out the load list communication

Office supply inventory, including maintaining copier machine responsibilities

Maintain general cleanliness of Office/Conference Rooms

Filing and retention of logs

Support Human Resource Manager with annual/monthly parties/luncheons and tasks

Answer corporate questions regarding receiving paperwork, invoices, and trucking in/out times

Report any discrepancies in paperwork to the department responsible

Check system ensuring purchase order numbers are open in IFS

Scanning and copying of paperwork

Receive/sort/distribute mail

Maintain a customer service-oriented attitude (professional, pleasant, helpful, etc.)

Participate in all safety programs

Maintain strong and positive working relationships with all employees, vendors, and customers, upholding integrity, confidentiality, and ethical values

Additional Job Functions

Assist in maintaining a positive team environment and good working relationship with all Diamond team members, vendors, and customers

Assist as backup for inputting shipping log data entry in various Excel spreadsheets

Assist as backup with completing international loads

Working overtime is mandatory and requires full participation, including availability to work occasional weekends if needed

Accept temporary assignment changes to assist other areas, including coverage for other employees’ absences, whether preplanned or on short notice, while maintaining a positive and professional attitude

Complete work in a timely, accurate, and thorough manner and be conscientious about assignments

Champion and direct continuous learning and improvement in all functions, in accordance with Diamond philosophy

Work safely and professionally, reporting all safety violations, hazards, accidents, property damage, or near misses to management immediately

Participate effectively in a team atmosphere by modeling and promoting conflict resolution, diversity, ethical practices, and organizational citizenship

Responsible for other duties as deemed necessary by Management

Qualifications

Ability to work independently without immediate direction or oversight

Self-motivated with a high degree of initiative and integrity

Excellent communication skills, both oral and written, to effectively communicate in a professional manner

Excellent interpersonal skills (communication, listening, team player, cooperative, approachable)

Ability to be organized, flexible, and perform acceptably under pressure

Ability to handle highly sensitive matters and maintain confidentiality

Must be proficient in using a computer system and Microsoft Office Applications such as Word, Excel, PowerPoint, and Adobe Acrobat

Must successfully pass a pre-employment background and drug screening

Seniority Level Entry level

Employment Type Full-time

Job Function Administrative

Industry Food and Beverage Manufacturing

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