City of Albuquerque
Library Customer Assistant II
City of Albuquerque, Albuquerque, New Mexico, United States, 87101
Perform a wide variety of technical and clerical library work involved in the circulation of materials; respond to customer requests for library materials, services and information; perform technical and clerical work in support of various sections of the library and provide general information and assistance to library customers.
Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.
High school diploma or GED and two (2) years of library, general clerical, or customer service experience.
Additional Requirements Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire. Possession of a City Operator’s Permit (COP) within 6 months from hire date.
Responsibilities
Office procedures, methods and computer equipment
Principles and procedures of record keeping
English usage, spelling, grammar and punctuation
Principles of customer service
Library services and functions
Dewey Decimal System of classification
Library terminology
Library operating procedures and policies
Accurately perform routine tasks involving data entry and sorting
Perform a variety of general clerical work
Utilize specialized software
Respond to requests and inquiries from the general public
Communicate clearly and concisely
Establish and maintain effective working relationships with those contacted in the course of work
Perform the essential functions of the job with or without reasonable accommodation
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Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.
High school diploma or GED and two (2) years of library, general clerical, or customer service experience.
Additional Requirements Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire. Possession of a City Operator’s Permit (COP) within 6 months from hire date.
Responsibilities
Office procedures, methods and computer equipment
Principles and procedures of record keeping
English usage, spelling, grammar and punctuation
Principles of customer service
Library services and functions
Dewey Decimal System of classification
Library terminology
Library operating procedures and policies
Accurately perform routine tasks involving data entry and sorting
Perform a variety of general clerical work
Utilize specialized software
Respond to requests and inquiries from the general public
Communicate clearly and concisely
Establish and maintain effective working relationships with those contacted in the course of work
Perform the essential functions of the job with or without reasonable accommodation
#J-18808-Ljbffr