SGS & Co
Target Minneapolis MN, 50 S 10th St, TP3-8, Minneapolis, MN 55403, USA. Propelisis is looking for a highly organized Account Manager to ensure a positive client experience in the execution of production art files as they relate to in‑store signage. The ideal candidate is proactive, solves problems, takes ownership of deadlines, and always gets the job done right the first time. Join our growing organization and dedicated team by applying today!
Challenge As the Account Manager, you are our client’s primary contact, responsible for managing and meeting client expectations while handling a high volume of projects for our clients’ vendors and creative agencies. From kickoff to quality output, with proactive communication, you will ensure projects flow through the Propelis production network and client systems seamlessly. Direct contact with client vendors and creative agencies will be part of the role. Tenacity in problem‑solving and a strong sense of urgency will enable exceptional service and build strong relationships with internal and external cross‑functional partners.
The current working environment is remote; the position could also be based out of our Brooklyn Park location if the candidate prefers.
What You’ll Do Manage Projects
Lead the day‑to‑day client engagement to ensure a positive company experience
Identify and define new projects
Track and manage the routing reviews for multiple vendors’ signage
Act as liaison between retailer, Propelis, creative agencies and vendors
Train vendors in the online routing tool
Ensure Quality
Know your client, their process and preferences to operate as the client’s brand guardian for consistency and continuity
Document all critical and pertinent information that may impact consistency
Ensure all order entries are complete and concise when delivered to production and client
Facilitate the approval process for vendor‑supplied signage
Lead Teamwork
Communicate client preferences to create consistency across the production network
Communicate areas requiring key decisions and at‑risk initiatives related to customer expectations
Lead the client pre‑pro meetings for low‑complexity projects
Understand the client, brands, internal processes, etc. and share knowledge with internal teams
Demonstrate an appetite to learn and develop, exhibiting an innate curiosity that influences others
Drive Results
Manage reporting and tracking for projects both internally and externally, such as client weekly status reports, item request reports
Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
Education & Experience
High School Diploma or GED equivalent
Equivalent of 3+ years of experience preferred
Previous experience in customer service and/or project management
Experience in the design, print, or production art industry preferred
Required Skills & Abilities
Full comprehension in reading work instructions and business memos
Ability to work independently
Strong verbal and written communication skills
Strong ability to build relationships with cross‑functional partners internally and externally
Proficiency in Illustrator, Photoshop, and general knowledge of the Adobe Creative Suite
Proficiency in Excel, Smartsheet and SharePoint
Preferred Skills & Abilities
High sense of urgency and willingness to go the extra mile, always one step ahead, ensuring everything is accounted for
Adaptable to accommodate client personalities and preferences, and build trust
Focused on the little details, but never lose sight of the big picture
Highly organized, able to juggle many tasks without dropping any
Flexible and proactive, always having a plan B (and C and D)
Leads with a hands‑on approach and equips direct reports to deliver projects on‑time and to quality
Physical Requirements
Regularly required to sit, use hands to finger, handle, or feel, and talk or hear
Frequently required to stand, walk and reach with hands and arms
Occasionally lift and/or move up to 10 pounds
Vision, color vision, and ability to adjust focus
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45,292 – $56,615 annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job‑related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.
Equal Opportunity Employer Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.
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Challenge As the Account Manager, you are our client’s primary contact, responsible for managing and meeting client expectations while handling a high volume of projects for our clients’ vendors and creative agencies. From kickoff to quality output, with proactive communication, you will ensure projects flow through the Propelis production network and client systems seamlessly. Direct contact with client vendors and creative agencies will be part of the role. Tenacity in problem‑solving and a strong sense of urgency will enable exceptional service and build strong relationships with internal and external cross‑functional partners.
The current working environment is remote; the position could also be based out of our Brooklyn Park location if the candidate prefers.
What You’ll Do Manage Projects
Lead the day‑to‑day client engagement to ensure a positive company experience
Identify and define new projects
Track and manage the routing reviews for multiple vendors’ signage
Act as liaison between retailer, Propelis, creative agencies and vendors
Train vendors in the online routing tool
Ensure Quality
Know your client, their process and preferences to operate as the client’s brand guardian for consistency and continuity
Document all critical and pertinent information that may impact consistency
Ensure all order entries are complete and concise when delivered to production and client
Facilitate the approval process for vendor‑supplied signage
Lead Teamwork
Communicate client preferences to create consistency across the production network
Communicate areas requiring key decisions and at‑risk initiatives related to customer expectations
Lead the client pre‑pro meetings for low‑complexity projects
Understand the client, brands, internal processes, etc. and share knowledge with internal teams
Demonstrate an appetite to learn and develop, exhibiting an innate curiosity that influences others
Drive Results
Manage reporting and tracking for projects both internally and externally, such as client weekly status reports, item request reports
Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business
Education & Experience
High School Diploma or GED equivalent
Equivalent of 3+ years of experience preferred
Previous experience in customer service and/or project management
Experience in the design, print, or production art industry preferred
Required Skills & Abilities
Full comprehension in reading work instructions and business memos
Ability to work independently
Strong verbal and written communication skills
Strong ability to build relationships with cross‑functional partners internally and externally
Proficiency in Illustrator, Photoshop, and general knowledge of the Adobe Creative Suite
Proficiency in Excel, Smartsheet and SharePoint
Preferred Skills & Abilities
High sense of urgency and willingness to go the extra mile, always one step ahead, ensuring everything is accounted for
Adaptable to accommodate client personalities and preferences, and build trust
Focused on the little details, but never lose sight of the big picture
Highly organized, able to juggle many tasks without dropping any
Flexible and proactive, always having a plan B (and C and D)
Leads with a hands‑on approach and equips direct reports to deliver projects on‑time and to quality
Physical Requirements
Regularly required to sit, use hands to finger, handle, or feel, and talk or hear
Frequently required to stand, walk and reach with hands and arms
Occasionally lift and/or move up to 10 pounds
Vision, color vision, and ability to adjust focus
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $45,292 – $56,615 annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job‑related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.
Equal Opportunity Employer Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the "Know Your Rights" notice from the Department of Labor.
#J-18808-Ljbffr